Tax Return Status

Last Updated on 2024-02-07 by forium GmbH

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Common Tax Return Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tax Return app on iOS and Android devices. Solve all Tax Return app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tax Return iPhone Issues and Solutions

Tax Return iOS app crashes, not working, errors
Tax Return iOS app network issues
Tax Return on iOS has black/white screen

Tax Return Android App Issues and Solutions

Tax Return has errors/crashing/not working
Tax Return server network connectivity issues
Tax Return has black screen

Tax Return iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tax Return app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tax Return app crashes or not working on Iphone (iOS):

Close and restart the Tax Return app on iPhone
Update Tax Return app to the Latest Version for iOS
Uninstall and reinstall Tax Return iPhone app
Update your iPhone to the latest iOS version

Fix Tax Return on iPhone unable to connect to server/internet connection issues::

To resolve Tax Return network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tax Return black/white screen (blank screen) on iPhone:

Follow the Tax Return iOS app troubleshooting guide Here →

Tax Return Android App Issues and Solutions

Fix Tax Return not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tax Return app issues:

Force Stop the Tax Return App
1. On android, goto "Settings" » click Tax Return app. » click "Force Stop".

Update Tax Return to the latest version on PlayStore

Clear Tax Return App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tax Return app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tax Return.

Fix Tax Return unable to contact server/ Tax Return internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tax Return » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tax Return » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tax Return on android.

Solve Tax Return black/white screens issue on Android:

Follow the Tax Return android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at forium GmbH, developers of Tax Return.

About this app

In TaxReturn on your smartphone, tablet or Mac computer and in the web browser with data retrieval from the tax office and for more complex cases. With your login, your data is securely stored in Germany and available to you everywhere. Complete your tax return easily in TaxReturn and on the web. "Lohnsteuer kompakt is the best alternative for smartphones, tablets and web browsers". The tax app of Lohnsteuer-kompakt. de - €1,100 back in just 25 minutes. You can download and use TaxReturn with entry help, tax tips and calculation of your refund free of charge. If you are satisfied with our app, we will digitally transmit your tax return to your tax office for a fee of 29. 95 euros.