H&R Block Tax Prep Status

Last Updated on 2025-02-11 by HRB Tax Group, Inc.

I have a problem with H&R Block Tax Prep

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⚠️ Most reported problems ⚠️

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- Erroneously credited a refund of $3000

- Third party website has not paid taxes 3 months later

- App requires IOS 11

- iPad will not let me download any update since IOS 10 for lack of space

Common H&R Block Tax Prep Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve H&R Block Tax Prep network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the H&R Block Tax Prep App
1. On android, goto Settings » H&R Block Tax Prep » click [Force Stop]

Clear H&R Block Tax Prep App Cache and Data:
1. On android, goto Settings » Apps » H&R Block Tax Prep » Storage » click [Clear Data] option. This clears both data and cache.
2. restart H&R Block Tax Prep.

On android, goto Settings » Apps or Manage Apps tab.
Click H&R Block Tax Prep » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto H&R Block Tax Prep » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch H&R Block Tax Prep

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Apr 08, 2025, 11:31 PM
a user from Youngstown, United States reported problems with H&R Block Tax Prep : Login
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