Contact Mackie Thump Connect 2

Contact Mackie Thump Connect 2 Support


Company Name:

About: The Thump Connect 2™ app for the Mackie ThumpV4, Thump GO™ and ThumpXT
loudspeakers allows wireless control over everything from channel levels,
speaker modes, music ducking, speaker linking, and more. Haven't purchased a
Thump loudspeaker but want to try the app? The Thump Connect 2 app allows you to
explore every feature and even emulate a connected ThumpV4, Thump GO or ThumpXT
in Demo Mode.


 
  2026-04-28

Mackie Thump Connect 2 Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Loud Technologies, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Mackie Thump Connect 2 Website

Privacy Policy: https://mackie.com/privacy

Developer: LOUD Audio, LLC





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3 Most reported problems 😔💔

1.9 out of 5

Love the speaker... but not the app!!

2025-01-15

by DJ. K~LIL {T.Y.P.}

The Thump Go's are great speakers but the app on the other hand won't even connect... I tried using two different iPhones and neither had luck... I've tried every trick in the book to get it to connect to the app but it keeps saying "searching for speaker" and "Make sure you're connected to the speaker via Bluetooth" despite being connected, linked and playing music without the apps help... all while the little green circle spins like it's actually doing something... truly a shame that it doesn't work, it would be a great feature to actually use! Hopefully it can be fixed and up and running soon.

Please fix!

2025-01-16

by Efreemanjaja

It looks like it connects but then does nothing to the actual signal. I was trying to link to of the thump together and it couldn’t even do that. We tried another phone after turning everything off and turning it on again… Again it was a fail. Not sure if it’s the app or the speakers. It may be that when we app is working it will unlock more potential for the speakers, but right now both the app and speakers are pretty underwhelming.

Love the speaker HATE the app

2025-01-17

by MackieMEV

Mackie - You all seriously need to do BETTER! Your "connect" for the speaker is HORRIBLE! The app will not connect despite the update allegedly correcting the issue with ios16. I can sometimes get the app to work on my phone but NEVER on my iPad. The lack of conectivity and poor overall quality of the app does not represent the organization well.




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  4. If you are a Mackie Thump Connect 2 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mackie Thump Connect 2.


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