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Company Name: Roman
About: Welcome to Ro—healthcare designed to help you feel and be your best.
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Ro you can connect with Ro-affiliated US-licensed healthcare professionals, 100%
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Ro Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Roman
Verified email ✔✔
E-Mail: info@roblox.com
Website: 🌍 Visit Roblox Website
Privacy Policy: http://www.roblox.com/info/Privacy.aspx
Developer: Roblox Corporation
5 Most reported problems 😔💔
I have sent you many pictures of myself and my passport and my Florida license and you continue to say I am not a person of the USA. I feel your company is not truthful and I will have to find another vendor.
am zburat cu agentia duneavoastra pe data de 5 .07 de la atena la timisoara . in atena avionul a avut intarziere de plecare cu 2 ore ca urmare cursa de bucuresti - timisoara sa nu ne astepte pentru intarziere de 20 minute . am plecat a doua zi din bucuresti spre timisoara . la intoarcere aceeasi situatie pe data de `26 .07 . intarziere a avionului dumneavoastra in timisoara ca urmare sa pierdem din nou legatura . am stat in aeroport 6 ore pentru urmatoarea cursa care nu a fost cu tarom ci cu aegean . platind biletul animalului de companie care il aveam cu mine , la tarom . aegean nu a acceptat plata facuta la dumneavoastra si am mai platit o data biletul spunandu-mi in aeroport ca banii mi se vor returna in decurs de 3 zile . au trecut 10 zile si nu am primit banii. doresc recompensa pentru zborurile pierdute nu din vina mea plus biletul animalului de calatorie platit din nou la agean
Paying for a service but no one responds
by Katemolo
If there is a monthly fee the there should not be a 5 day wait for a customer service response. At this point I’ve spent 2.5 weeks trying to get a script approved only to have received canned CX responses or a macro that didn’t address the original question and from there days in between messages leading to delayed responses. From a customer perspective, I’m paying for an entire month for nothing since it will be close to 3 weeks to get one question resolved. It’s truly unacceptable - do not recommend.
Scam! Beware!
by 👍🏻🤓👍🏻🤓
I was on the website and started to fill out the information. Once it came to the payment screen I couldn’t get past it so I was going to close it out. However, the website suddenly logged me off and I had a notification that my Apple Pay had been charged. I have come here to look at other reviews and see nothing but scam. I have emailed all of the email accounts that have been given to others seeking their money back but no results. Help! I need my money back and this scam needs to be stopped.
It’s a rip off!
by Pancake1226
Here’s my experience- downloaded the app, signed up. They took $145 out of my HSA acct right away. After a trip to Quest for labs, they told me these shots weren’t covered by my insurance at all & my options for payment ranged from $550/mo to $1050/mo. ONE THOUSAND FIFTY. PER MONTH.
After a quick call to my ins company (United HC), come to find out, it is indeed covered, just requires a pre-auth & at most, my out of pocket cost would be $279.
After finding a new PCP, and using the very same Quest lab results, it’s approved. And NO WHERE NEAR THE COST OF THIS APP.
And furthermore, I don’t appreciate some CNP telling me incorrect information. Especially when I work for an MCO.
Have a Problem with Ro? Report Issue
Why should I report an Issue with Ro?
- Pulling issues faced by users like you is a good way to draw attention of Ro to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ro customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ro.
