Contact Blood Donor American Red Cross

Listed below are our top recommendations on how to get in contact with Blood Donor American Red Cross. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Blood Donor American Red Cross. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

Social Support and Contacts

• 
  By PlanetariumDude

  2

  Useful for RapidPass only

  It’s great for saving time by being able to answer all the questions via RapidPass before going to donate. It could be useful for other things but so much about the app seems off or unnecessary. The digital donor card would be great for me to show a history of BP readings. Unfortunately, it shows only the last three readings, and if you have it show the full history, the only information shown is the type of donation, date, and location (full history of BP, pulse, and hemoglobin IS available on the website). Consistency of information would be good here. The Blood Journey is interesting but would be more so with a little more information and if it were more up to date (right now doesn’t have the info from my donation of over 3 months ago). And although I figured out that the Blood Journey is showing the donations in reverse chronological order, why isn’t the full date (showing the year) displayed? Most other informational features are unnecessary once you’ve donated once or twice, and the badges are lame. I’m a Power Red donor so only need to use this three times a year, so instead of bogging down my phone I use it on my iPad. Only got it for the benefit of seeing the Blood Journey, and have been waiting to see some improvements but have yet to be rewarded. I may just forgo the little information I do get about the Blood Journey (only available through the app) and just go back to using RapidPass on the website.



• 
  By megaroni768

  2

  Not Team Friendly

  You can create teams but then the members you try to invite can’t join! I am a board member for an organization and thought this would be an interactive way for our members to track our progress as a whole. I created the team but members can’t join when I invite them, I can’t control the basic “profile” of the team, I’m supposedly not allowed to add our logo to the picture for easier search access for our members (you know because people are likely to associate with a picture than scroll through and find a name), and every time I donate our team impact/lives changed number never changes. This potentially can be a very good interactive tool for groups to get involved, but until these basic things are fixed it will still lack and be sub-par.



• 
  By Rjkski

  2

  A usable app

  I’ve been donating for 45 years and just hit the 100 pint mark. I like the app for the donor card and rapid pass. Impossible to find what my next eligibility date is. Put it right on the main screen! Making an appointment is a little weird but gets easier as one gets closer to eligibility date. Just tell me upfront when I’m eligible next and I’ll make an appointment as close to that date as I can. I don’t need a program to do it for me and I don’t need all the social media garbage. Just tell when I’m eligible next and where and when are the blood drives. Perfectly capable of the rest. I will continue donating no matter what. The Red Cross is a phenomenal organization and it’s well worth the time and ever so slight inconvenience to donate. I wish everyone felt it was their personal responsibility to donate.

1. Pulling issues faced by users like you is a good way to draw attention of Blood Donor American Red Cross to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Blood Donor American Red Cross customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Blood Donor American Red Cross.