TestiFlу app not working? crashes or has problems?

TestiFlу Status

Video-guided online COVID-19 rapid test with certificate Safety, independence
and maximum flexibility: Together with Lufthansa Industry Solutions, we offer a
video-guided COVID-19 antigen rapid test. It is available with any smartphone
with a camera from anywhere in the world.

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Common dislikes about TestiFlу app

- Issue with uploading video on WiFi, had to switch to cellular data

- App does not clearly list approved test kits, requires navigating to website for information

- Usability of the app could be improved

Have a Problem with TestiFlу? Report Issue

Common TestiFlу Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TestiFlу app on iOS and Android devices. Solve all TestiFlу app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TestiFlу iPhone Issues and Solutions

TestiFlу iOS app crashes, not working, errors
TestiFlу iOS app network issues
TestiFlу on iOS has black/white screen

TestiFlу Android App Issues and Solutions

TestiFlу has errors/crashing/not working
TestiFlу server network connectivity issues
TestiFlу has black screen

TestiFlу iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TestiFlу app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TestiFlу app crashes or not working on Iphone (iOS):

Close and restart the TestiFlу app on iPhone
Update TestiFlу app to the Latest Version for iOS
Uninstall and reinstall TestiFlу iPhone app
Update your iPhone to the latest iOS version

Fix TestiFlу on iPhone unable to connect to server/internet connection issues::

To resolve TestiFlу network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TestiFlу black/white screen (blank screen) on iPhone:

Follow the TestiFlу iOS app troubleshooting guide Here →

TestiFlу Android App Issues and Solutions

Fix TestiFlу not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TestiFlу app issues:

Force Stop the TestiFlу App
1. On android, goto "Settings" » click TestiFlу app. » click "Force Stop".

Update TestiFlу to the latest version on PlayStore

Clear TestiFlу App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TestiFlу app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TestiFlу.

Fix TestiFlу unable to contact server/ TestiFlу internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TestiFlу » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TestiFlу » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TestiFlу on android.

Solve TestiFlу black/white screens issue on Android:

Follow the TestiFlу android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Chainberry GmbH & Co. KG, developers of TestiFlу.

12.5% Contact Match

Developer: Robert Koch-Institut

E-Mail: [email protected]

Website: Visit TestiFlу Website

About this app

Safety, independence and maximum flexibility: Together with Lufthansa Industry Solutions, we offer a video-guided COVID-19 antigen rapid test. Our medically trained staff monitors the process and you receive an internationally recognized and verified certificate without contact. It is available with any smartphone with a camera from anywhere in the world. You are flexible in time and location, no unknown testing practice abroad with queues or unknown costs.