Contact TestiFlу Support
Published by Chainberry GmbH & Co. KG About: Video-guided online COVID-19 rapid test with certificate
Safety, independence
and maximum flexibility: Together with Lufthansa Industry Solutions, we offer a
video-guided COVID-19 antigen rapid test. It is available with any smartphone
with a camera from anywhere in the world.
How to Contact TestiFlу Customer Service/Support
Listed below are our top recommendations on how to get in contact with TestiFlу. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TestiFlу. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Chainberry GmbH & Co. KG
12.5% Contact Match
Developer: Robert Koch-Institut
E-Mail: [email protected]
Website: Visit TestiFlу Website
Reported Issues: 3 Comments
By Sepiksu
Extremely flawed
I am sure the service is great but the app just tries to make you buy a test without even telling you which test kits are allowed. All the FDA approved government tests do not show up in their list and you will only know that if you follow a tiny tiny link in their app that takes you to their website. They invested a lot of money in trying to make this look smooth but fail flat on their face in terms of usability.
By biohemian
Great option
This is a great option for verifying your state of health from Covid. Very much appreciate the ability to self-test - it’s much cheaper altogether, and MUCH more convenient. There was an issue with uploading my video, “cannot parse response” but when I jumped off my WiFi and used my cellular data it went through fine. When I emailed them for help they responded within 20 minutes.
By AustroAngelina
Works like a gem
I used this for my flight to and from Munich and Zürich. Super easy steps, just make sure you get one of the approved test kits which are listed! Less than 10 minutes and I received a pdf of my results. Germany, USA, and Zürich took the test results as approved. I highly recommend this over paying for a $120 test. Very fast and very easy.
Have a Problem with TestiFlу? Report Issue
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Why should I report an Issue with TestiFlу?
- Pulling issues faced by users like you is a good way to draw attention of TestiFlу to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TestiFlу customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TestiFlу.
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