Contact Randox CertiFly Support
Company Name: Randox Laboratories
About: Randox CertiFly enables lateral flow (antigen) tests to be certified quickly,
simply and accurately by using your iPhone camera. The lateral flow cassettes
are read and reported by healthcare professionals providing confidence in
results.
Randox CertiFly Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Randox Laboratories
Verified email ✔✔
E-Mail: customerenquiries@randoxhealth.com
Website: 🌍 Visit Randox CertiFly Website
Privacy Policy: https://www.randoxhealth.com/randox-certifly-privacy-policy
Developer: Randox Laboratories ltd.
Privacy & Terms:
https://www.randoxhealth.com/covid-19-terms-and-conditions
3 Most reported problems 😔💔
Had to create a new account using a different email.
by Bcali123
This app worked the first two times I used it. Then the third time when I was trying to sign in, it said that I didn’t have an account with that email. I knew that I did, so I tried to reset my password thinking maybe it was a fluke. Once again, I was told that that email was unregistered. So I try to register again. Then after going through all of the registration process, it tells me that the email that I used has already been registered. After three more attempts at this, redownloading the app, and trying to reset my password, I’m effectively locked out of the app before using my student email account to make a new account. You can tell that almost no effort went into this app despite people paying stupid sums of money for what are effectively the same thing as NHS tests, and this being their lifeline for travel. Absolute waste of time.
Awful
by Nisenior
Sign up and register and then can’t login , can’t re-use email address , password recovery doesn’t work . Super clunky .
Frozen
by BD1012
The app freezes at the passport scan and is unresponsive afterwards. Can’t even setup a profile.
Have a Problem with Randox CertiFly? Report Issue
Why should I report an Issue with Randox CertiFly?
- Pulling issues faced by users like you is a good way to draw attention of Randox CertiFly to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Randox CertiFly customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Randox CertiFly.
