Contact OnWear Support

I have attempted several times to login after giving my email address and creating a password. When I clicked the “Create” button and error message came up that said the following: “ You have not checked the privacy policy & user agreement, please check before login.” I have clicked both of those and opened them to review them. But I do not see anything in either one to check with them. I even deleted this app and re-downloaded it and got the same result. When I attempted to click for support on this App Store window I was taken to a blank page that has another error. I have never experienced this kind of trouble to create an account on a app. How can I get technical support for this app on order to use my new watch?

Here’s my review of the previous version: This app does not communicate with the Apple Health app. The graphic data displays are weak and lack adequate time scales. Doesn’t always send messages to watch, although this feature is turned on. The custom watch face feature is not flexible and does not include an analog option. Worst of all, whenever the app loses communication with the watch, you must manually re-bind it and then redo all your settings.

Will not let me create an account. After putting email and password I hit the create button and keeps saying “null”. I have tried different passwords I even have last pass app create a password for me and no luck.