LA Health Portal Status

Last Updated on 2024-12-18 by County of Los Angeles

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Most reported problems

50.0%

Not working

50.0%

Common LA Health Portal Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve LA Health Portal network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the LA Health Portal App
1. On android, goto Settings » LA Health Portal » click [Force Stop]

Clear LA Health Portal App Cache and Data:
1. On android, goto Settings » Apps » LA Health Portal » Storage » click [Clear Data] option. This clears both data and cache.
2. restart LA Health Portal.

On android, goto Settings » Apps or Manage Apps tab.
Click LA Health Portal » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto LA Health Portal » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch LA Health Portal

E-Mail: [email protected]

Website: 🌍 Visit LA Health Portal Website

Privacy Policy: https://dhs.lacounty.gov/patient-information/records-and-forms/utilization-management-disclosures/home-website-privacy-statement/

Developer: Los Angeles County

Dec 15, 2025, 06:13 PM
a iOS user from Silver Springs, United States reported problems with LA Health Portal : Login
Dec 15, 2025, 06:12 PM
a iOS user from Silver Springs, United States reported problems with LA Health Portal : Not working
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