Head in the Clouds Festival app not working? crashes or has problems?

Head in the Clouds Festival Status

Last Updated on 2024-05-06 by Goldenvoice

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Common Head in the Clouds Festival Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Head in the Clouds Festival app on iOS and Android devices. Solve all Head in the Clouds Festival app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Head in the Clouds Festival iPhone Issues and Solutions

Head in the Clouds Festival iOS app crashes, not working, errors
Head in the Clouds Festival iOS app network issues
Head in the Clouds Festival on iOS has black/white screen

Head in the Clouds Festival Android App Issues and Solutions

Head in the Clouds Festival has errors/crashing/not working
Head in the Clouds Festival server network connectivity issues
Head in the Clouds Festival has black screen

Head in the Clouds Festival iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Head in the Clouds Festival app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Head in the Clouds Festival app crashes or not working on Iphone (iOS):

Close and restart the Head in the Clouds Festival app on iPhone
Update Head in the Clouds Festival app to the Latest Version for iOS
Uninstall and reinstall Head in the Clouds Festival iPhone app
Update your iPhone to the latest iOS version

Fix Head in the Clouds Festival on iPhone unable to connect to server/internet connection issues::

To resolve Head in the Clouds Festival network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Head in the Clouds Festival black/white screen (blank screen) on iPhone:

Follow the Head in the Clouds Festival iOS app troubleshooting guide Here →

Head in the Clouds Festival Android App Issues and Solutions

Fix Head in the Clouds Festival not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Head in the Clouds Festival app issues:

Force Stop the Head in the Clouds Festival App
1. On android, goto "Settings" » click Head in the Clouds Festival app. » click "Force Stop".

Update Head in the Clouds Festival to the latest version on PlayStore

Clear Head in the Clouds Festival App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Head in the Clouds Festival app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Head in the Clouds Festival.

Fix Head in the Clouds Festival unable to contact server/ Head in the Clouds Festival internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Head in the Clouds Festival » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Head in the Clouds Festival » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Head in the Clouds Festival on android.

Solve Head in the Clouds Festival black/white screens issue on Android:

Follow the Head in the Clouds Festival android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Goldenvoice, developers of Head in the Clouds Festival.

About this app

FYI: you may receive notifications based on your location at the festival that can help you plan your day, including info & weather alerts. Register your wristband in HeadintheCloudsFestival prior to visiting the festival to secure your investment & for the smoothest entry. Explore the festival lineup, build your custom schedule, buy passes and more. The 2022 official Head in the Clouds Festival in Los Angeles app is here. Stay tuned for festival maps, list of attractions and set times as we get closer to the festival! Follow in-app instructions to complete your activation. Allow push notifications and location to be shared for best experience.