CloudPlayer app not working? crashes or has problems?

CloudPlayer Status

Published by Stanislav Feldman

Player of your audio files from clouds. Supports Dropbox, Yandex.

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Common dislikes about CloudPlayer app

- Crashes at startup

- Incompatibility with recent iOS update

- App author seems to have abandoned any maintenance of this app

- Does not work at all

- $1 for drive support and $3.99 for no existent player feature

- Russian page with a submit type box and a mailer daemon for the support email

Have a Problem with CloudPlayer - audio player from clouds? Report Issue

Common CloudPlayer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CloudPlayer app on iOS and Android devices. Solve all CloudPlayer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CloudPlayer iPhone Issues and Solutions

CloudPlayer iOS app crashes, not working, errors
CloudPlayer iOS app network issues
CloudPlayer on iOS has black/white screen

CloudPlayer Android App Issues and Solutions

CloudPlayer has errors/crashing/not working
CloudPlayer server network connectivity issues
CloudPlayer has black screen

CloudPlayer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CloudPlayer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CloudPlayer app crashes or not working on Iphone (iOS):

Close and restart the CloudPlayer app on iPhone
Update CloudPlayer app to the Latest Version for iOS
Uninstall and reinstall CloudPlayer iPhone app
Update your iPhone to the latest iOS version

Fix CloudPlayer on iPhone unable to connect to server/internet connection issues::

To resolve CloudPlayer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CloudPlayer black/white screen (blank screen) on iPhone:

Follow the CloudPlayer iOS app troubleshooting guide Here →

CloudPlayer Android App Issues and Solutions

Fix CloudPlayer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CloudPlayer app issues:

Force Stop the CloudPlayer App
1. On android, goto "Settings" » click CloudPlayer app. » click "Force Stop".

Update CloudPlayer to the latest version on PlayStore

Clear CloudPlayer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CloudPlayer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CloudPlayer.

Fix CloudPlayer unable to contact server/ CloudPlayer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CloudPlayer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CloudPlayer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CloudPlayer on android.

Solve CloudPlayer black/white screens issue on Android:

Follow the CloudPlayer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Stanislav Feldman, developers of CloudPlayer.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: doubleTwist ™

E-Mail: [email protected]

Website: Visit CloudPlayer Website

100% Contact Match

Developer: doubleTwist ™

E-Mail: [email protected]

Website: Visit doubleTwist ™ Website

About this app

This is a free version of player with 1 account enabled and no offline files. Drive, Google Drive, OneDrive, Box. You can unlock needed features inside the application. Unfortunately, we aren't able to answer your questions here. Supports Dropbox, Yandex. If you experience difficulties with CloudPlayer , please contact us.