Haylup Reviews

Haylup Reviews

Published by on 2026-03-19

🏷️ About: Haylup is a Grenada based ride-sharing platform, who's mission is to provide reliable, timely, and safe ride-share services by using complete, seamless credit and debit card payments, along with computer-aided dispatch. At Haylup we cater to tourists, university students and individuals who appreciate the highest quality of assistance and require a fast and professional ride share service, whether it be for business or leisure.


       


Overall Customer Experience 😎


😎 Positive experience
64.8%

🤬 Negative experience
35.2%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 638 combined software reviews.

Is Haylup Safe?
Haylup is very safe to use.
64.8/100

  Safety Analysis »»

Is Haylup Legit?
Haylup looks authentic and legitimate.
64.8/100



Read 18 Customer Service Reviews 😠💢

4.8 out of 5
TRASH!

I cancelled a ride that was $15 (USD) because the poor service and they charged me $75 (USD). I’ve reported them.

Unable to sign in using gmail or even sign up

I am unable to sign in to the this app app using my Google sign in cause the device fails go to the verification screen to get the OTP number
I can’t even sign up as the option to fill in the information is not available

Never able to get a ride

Just spins after I confirm destination and payment. Tried multiples times and places.

Sign up

How do I sign up without the text confirmation to confirm my number? I can’t take my phone off airplane mode cuz I don’t wanna use my data but the confirmation text won’t come in as iMessage when I’m using WiFi

Horrible

After accepting our ride the driver decided to pick up 5 other drunk people and drop them off before us. Haylup makes it way to difficult to get help and get refunds.

Cannot delete your account

I’ve been trying for months to delete my account, and have reached out to support twice, but my account will not be deleted and I’ve received no communication otherwise.

Drivers cancel and you still get charged

Drivers frequently cancel, or sit in one spot for 15 minutes and wait for you to cancel. You still get charged. I have $60 in charges because of this.
I contacted the developer about this with no reply.
Garbage.

Log in is not working! Not able to use app.

My boyfriend and I both use Haylup regularly, and it has been a great app when it works. Now the problem is that for the past week neither of us have been able to log in, it gives us an error, and then takes us back to the log in information. So far we have to rely solely on buses or a friend to pick a ride for us.

App download

Set up
Trying to set up Haylup . Asks for optional referral
code which I don’t have. But will seemingly not let me proceed without one.

Ride

Extremely patient and really good service

Great app

Life saver man, I was stranded until someone whispered this app in my ear. Will be my go to move of transportation every time I visit Grenada from here on out!

Love love this app

Haylup was very easy to use and drivers are efficient and fast ❤️❤️

L. Gomez

Peter, out driver picked us up from the airport. He was pleasant, courteous, and very helpful. We look forward to using his services again.

Great trip!

Awesome first trip! Thanks!

Amazing

this app is just what Grenada needed. It makes getting around the island easy, convenient and honestly more safe. Can’t go wrong!

Highly recommended

Very good service drivers are very professional I will highly recommended them.

Just what Grenada needed!

this app has been the best way to get around Grenada. They provide seamless, professional transportation services, no matter the time of day. Haylup is super easy to use and the prices are unbeatable!

Easiest way to get around

Very easy to use and great drivers. Love the simplicity of requesting your ride and paying. No long waits to be connected to your driver, they even call you to confirm that they’re on the way. Forever a this app customer.



Is Haylup Safe? 🙏

Haylup is very safe to use. JustUseApp Safety Score for Haylup is 64.8/100.
This assessment is based on our NLP analysis of 638 user reviews. Combined with the app store average rating of 4.8/5.


Is Haylup Legit? 💯

Haylup looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Haylup is 64.8/100 .
This conclusion is based on analysis of 638 user reviews.




How was your experience with Haylup? Post a Review




Features

Haylup is a Grenada based ride-sharing platform, who's mission is to provide reliable, timely, and safe ride-share services by using complete, seamless credit and debit card payments, along with computer-aided dispatch. At Haylup we cater to tourists, university students and individuals who appreciate the highest quality of assistance and require a fast and professional ride share service, whether it be for business or leisure. .

  Contact Support
Developer:
Shevon Charles