Contact FieldRoutes Support

by Dustingurley92

I’ve used pest routes for years and I must say the new app is a downgrade from pest routes. The color of pins are very similar so it’s hard to tell black pins from blue pins, I could see this being a problem for people who are colorblind. I also hate how you can only load small sections of pins when on sales routes you could load a whole area. Also the map works way slower on field routes and honesty I get such a headache from looking at the map from the way everything is blown up and how small all the pins and customer stars. I mean I could go on and on about every detail on how I’d prefer sales routes over their new app. Honestly at this point I feel like you guys are taking a step even further back. I’ve literally haven’t met anyone that is happy about you guys switching software. The new app needs major rework!

by GR82BFreeAgain

Just downloaded this app yesterday on my work phone. The one my company has been using for the last 3-4 years got bought out. Within the first stop, it crashed twice. The app brought me back to the main checking screen. I checked for an updated version to see if that’s what the problem was and it’s updated to the recent version. ( Field Routes version 1.15.1 v137 (C) ) Theres bugs that need to be fixed in this app. I’m told we’re going to have to switch to this app by April 1st because our other one will be gone. From looking at the other reviews on this app, seems like it’s not going to be a fun experience. They just tell you to contact customer service without giving a definitive answer. This program costs the company a LOT of money. You’d think they’d use that money to fix the problems.

by El Hombre Elote

Thankfully I didn’t delete PestRoutes Tech when I downloaded Fieldroutes. The biggest issues is when I’m entering a product it’ll randomly act like it’s saving everything like when one does from the main tab, once you hit back it kicks you out to your list and the product you were saving didn’t save. It’s become more and more frustrating as it’s happened to be several times in a row. Another issue is when trying to save everything or marking an account as complete it sit there saving forever. Basically freezing so you have to start the app over. But when you bring up the account again it blanks all your work even if you hit save previously. I know this can happen when you have poor cell reception but this has happened multiple times at full bars.