aCTknowledge app not working? crashes or has problems?

aCTknowledge Status

Last Updated on 2022-07-16 by The National Counterterrorism Center

I have a problem with aCTknowledge

Are you having issues? Select the issue you are having below and provide feedback to aCTknowledge.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with aCTknowledge? Report Issue

Common aCTknowledge Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot aCTknowledge app on iOS and Android devices. Solve all aCTknowledge app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

aCTknowledge iPhone Issues and Solutions

aCTknowledge iOS app crashes, not working, errors
aCTknowledge iOS app network issues
aCTknowledge on iOS has black/white screen

aCTknowledge Android App Issues and Solutions

aCTknowledge has errors/crashing/not working
aCTknowledge server network connectivity issues
aCTknowledge has black screen

aCTknowledge iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever aCTknowledge app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix aCTknowledge app crashes or not working on Iphone (iOS):

Close and restart the aCTknowledge app on iPhone
Update aCTknowledge app to the Latest Version for iOS
Uninstall and reinstall aCTknowledge iPhone app
Update your iPhone to the latest iOS version

Fix aCTknowledge on iPhone unable to connect to server/internet connection issues::

To resolve aCTknowledge network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix aCTknowledge black/white screen (blank screen) on iPhone:

Follow the aCTknowledge iOS app troubleshooting guide Here →

aCTknowledge Android App Issues and Solutions

Fix aCTknowledge not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent aCTknowledge app issues:

Force Stop the aCTknowledge App
1. On android, goto "Settings" » click aCTknowledge app. » click "Force Stop".

Update aCTknowledge to the latest version on PlayStore

Clear aCTknowledge App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "aCTknowledge app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch aCTknowledge.

Fix aCTknowledge unable to contact server/ aCTknowledge internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click aCTknowledge » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got aCTknowledge » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch aCTknowledge on android.

Solve aCTknowledge black/white screens issue on Android:

Follow the aCTknowledge android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The National Counterterrorism Center, developers of aCTknowledge.

About this app

The this app app delivers timely notifications about potential terrorist actions that may impact your local community and NCTC CT awareness-and-prevention intelligence to inform homeland security, law enforcement, and community first responder efforts aimed at protecting the Nation against terrorist threats. The National Counterterrorism Center (NCTC) was established after September 11, 2001 with its mission focused on fusing whole-of US government foreign and domestic CT intelligence, providing terrorism analysis, and sharing that intelligence with local, state, and federal partners. Additionally, aCTknowledge offers reference guides for a quick response and deployment to help protect your local community.