Contact PrescriptionHub Support
Company Name: Magellan Rx Management, LLC
About: The Magellan Rx mobile app helps you View you Rx history and Prior Auths, as
well as search drug details and drug pricing.
The Magellan Rx mobile app
makes it easy for members to access real-time prescription updates, insightful
medication information, and drug cost savings tools all in the palm of your hand.
PrescriptionHub Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Magellan Rx Management, LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit PrescriptionHub Website
Privacy Policy: https://www.primetherapeutics.com/nopp
Developer: Prime Therapeutics
Can I trust PrescriptionHub app?
Protect your data and wallet. We investigate the developer's website (Www1.magellanrx.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Terrible APP
by LindaP118
The app is terrible. I’ve used other mail service companies in the past for medication and they provide so much more information and give you so much more access to refilling, stopping, canceling, and checking your prescriptions. it would be nice if this app could tell you if your order is being processed, if your order is delayed, if your prescription has been denied, if your prescription is backordered, if you need prior authorization for a prescription, if you’re prescription ships and the tracking information. Then when I call the 800 number to ask questions they are just as clueless. I hope you improve this app and make it more user-friendly. If the app provided more information we wouldn’t have to call customer service and ask them.
How did you make a worse app?
by J L R 123
This app does not do the #1 most important thing: refill your prescriptions. At least in the old app you could monitor when you were eligible for a refill and how many refills you had left, which I do not see in this app. All you can do in this app is see how much it will cost at Magellan mail order vs 2 of the nearest pharmacies which you cannot specify. You can also see if the claim was approved or denied. The other mail order insurance pharmacies have apps that let you do everything you need including ordering refills. Somehow they took an already terrible app and replaced it with a new worse app with FaceID. Which means I still need to call Magellan for refills, which they will mess up more than 50% of the time.
Can’t login, can’t pay
by AmandolinG
I just began using Magellan in July when my husband changed jobs. I was able to get my prescription ordered by my doctor, and it was delivered. But I can’t log on to the app to pay my bill. It keeps giving an error. It’s completely useless. Not sure how I’m supposed to pay unless I mail a check. It’s 2022. Also, when I tried to manage my prescription, it kept leaving the app and going to my browser where it wouldn’t load. Then it tells me I’m supposed to disable everything protective in my browser to use their site. Ummm, no. That’s data harvesting.
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- Pulling issues faced by users like you is a good way to draw attention of PrescriptionHub to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PrescriptionHub customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PrescriptionHub.
