MyPelican app not working? crashes or has problems?

MyPelican Status

Last Updated on 2024-09-11 by Pelican State Credit Union

I have a problem with MyPelican

Are you having issues? Select the issue you are having below and provide feedback to MyPelican.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with MyPelican? Report Issue

Common MyPelican Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyPelican app on iOS and Android devices. Solve all MyPelican app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyPelican iPhone Issues and Solutions

MyPelican iOS app crashes, not working, errors
MyPelican iOS app network issues
MyPelican on iOS has black/white screen

MyPelican Android App Issues and Solutions

MyPelican has errors/crashing/not working
MyPelican server network connectivity issues
MyPelican has black screen

MyPelican iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyPelican app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyPelican app crashes or not working on Iphone (iOS):

Close and restart the MyPelican app on iPhone
Update MyPelican app to the Latest Version for iOS
Uninstall and reinstall MyPelican iPhone app
Update your iPhone to the latest iOS version

Fix MyPelican on iPhone unable to connect to server/internet connection issues::

To resolve MyPelican network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyPelican black/white screen (blank screen) on iPhone:

Follow the MyPelican iOS app troubleshooting guide Here →

MyPelican Android App Issues and Solutions

Fix MyPelican not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyPelican app issues:

Force Stop the MyPelican App
1. On android, goto "Settings" » click MyPelican app. » click "Force Stop".

Update MyPelican to the latest version on PlayStore

Clear MyPelican App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyPelican app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyPelican.

Fix MyPelican unable to contact server/ MyPelican internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyPelican » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyPelican » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyPelican on android.

Solve MyPelican black/white screens issue on Android:

Follow the MyPelican android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pelican State Credit Union, developers of MyPelican.

About this app

Pelican State Credit Union's app is created with members in mind, allowing you to view your accounts, loans, credit cards, and more at the tap of a finger. The PelicanMobile app is feature-packed to make managing your finances easier than ever! The friendly and colorful design makes it easy to see your balances, analyze transactions, apply for loans, deposit checks using your phone's camera, reset your online and mobile app password, and so much more.