Pokémon Sleep app not working? crashes or has problems?

Pokémon Sleep Status


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⚠️ Most reported problems ⚠️

Crashes
42.9%

Not working
36.7%

Something else
8.2%

Login
6.1%

problems reported in the last 24 hours

24 hour clock ⏰

  4 Reported Issues: 😵🆘🛟🚨📢

Maelynn
2024-04-04

I keep trying to review sleep report, everything is fine except for a small bit of lag. When the pokemon that were attracted overnight appear the game freezes for like 2 seconds. Then, a black screen appears and I'm back at my home screen

Stephanie Rosario
2023-08-29

Most of the time is slow and crashes in under a minute. It was good for about two days and now it's horrible foesnt allow for any play like this

Julie
2023-08-07

Works fine for a while, but recently crashed while recording sleep. Had to manually add the lost time but it's very particular about starting time (can't be on or a minute after crash time). Everything is up to date - OS on phone and App itself. Clearing cache and force closing it helps a bit.

Alice
2023-07-25

screen doesn't work except for moving map. Not able to click on anything

Showing 1-4 of 4

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  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Pokemon Company, developers of Pokémon Sleep.


Verified email ✔✔

E-Mail: app-auto-reply@pokemon-support.com

Website: 🌍 Visit Pokémon Sleep Website

Privacy Policy: https://view.sleep.pokemon.co.jp/legal/pp/index.html

Developer: The Pokémon Company


71.43% Contact Match

Developer: The Pokémon Company

E-Mail: app-auto-reply@pokemon-support.com

Website: 🌍 Visit Pokémon Smile Website

71.43% Contact Match

Developer: The Pokémon Company

E-Mail: app-auto-reply@pokemon-support.com

Website: 🌍 Visit Pokémon Quest Website

71.43% Contact Match

Developer: The Pokémon Company

E-Mail: app-auto-reply@pokemon-support.com

Website: 🌍 Visit Pokémon HOME Website



About this app

In the world of Pokémon Sleep, Pokémon with the same sleep type as you will gather around as you catch some Zs, so discover all the various different sleep styles that Pokémon can have as you aim to complete your Sleep Style Dex!  The more you raise Snorlax, the greater your odds will be of encountering Pokémon with rare sleep styles!  By the time you wake, Pokémon will have gathered in Pokémon Sleep based on your sleep type and how long you slept for.  Your sleep report contains tidbits like how long you took to fall asleep, how long you spent in different sleep stages, and whether you snored or talked in your sleep.  Carry out research on these Pokémon’s sleep styles to complete your Sleep Style Dex!  You can have Pokémon at your side even when you sleep!  It’s time to track your sleep!  What kind of sleep did you get last night?  Snorlax will grow larger by receiving Berries from the Pokémon you befriend.  All you need to do is place your smart device by your pillow (don’t place your device under your pillow or blankets as it may overheat), then call it a night.  Raise Snorlax big and strong!  With features like Pokémon-inspired music to relax you into sleep, plus smart alarms that wake you when you’re in a shallow stage of sleep, Pokémon Sleep may help you to rest your very best.