Contact Pokémon Sleep

Contact Pokémon Sleep Support


Company Name:

About: Collect Pokémon Through Sleeping! In the world of Pokémon Sleep, Pokémon
with the same sleep type as you will gather around as you catch some Zs, so
discover all the various different sleep styles that Pokémon can have as you
aim to complete your Sleep Style Dex! What A Day Looks Like in Pokémon Sleep
■ When Night Falls..



Pokémon Sleep Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Pokemon Company



Verified email ✔✔

E-Mail: app-auto-reply@pokemon-support.com

Website: 🌍 Visit Pokémon Sleep Website

Privacy Policy: https://view.sleep.pokemon.co.jp/legal/pp/index.html

Developer: The Pokémon Company




Privacy & Terms:

https://view.sleep.pokemon.co.jp/legal/terms/index.html






3 Most reported problems 😔💔

4.4 out of 5

Yikes

2023-07-28

by Blubbering Fool

An app that requires you to leave the mic and screen on all night is pretty terrible. It would be better if it could work without mic and screen, even if it leads to less accurate results, considering it's primarily a game. If it could connect to health app data on the iPhone that can already do basic sleep tracking that would be an improvement (though I'd rather not have to have both apps).

I wanted to like this game.

2023-08-09

by Raquiraqoon

1) I am using the pokemon go plus + I ordered for $60 to track my sleep. It appears to know that i slept form 9pm to 6:30am, but for whatever reason it keeps calculating it to 4 hours of sleep. I dont know if it was the interns job to do calculations for this or something but for whatever reason it only captures the time slept from 9am -12am, I am guessing that someone did the math wrong. The app still says i slept from 9pm to 6am, but it doesn't know how to calculate that correctly.

2) Not being able to connect your smart watch is a missed opportunity and will be the reason this fails. Im sorry but the dumb button is not good enough to track your sleep and the app fails to calculate sleep correctly anyways. The whole gimmick here is that it can track your sleep and give you data, but if that data is useless there really is no point to the game. Its cute, but the cuteness wears off and the app is just not practical. With the data being poor and the inability to add your watch to track the game, it is basically shovelware meant for you to spend your hard earned money on micro transactions to get cookies to catch different pokemon.

In conclusion, dont buy the Pokémon go plus +, and be prepared to be disappointed by the poor performance of this game. I know it hasn't been out for long but it seems like a lot of work is needed to get this game to a point where its worth playing.

Bad & greedy

2023-11-09

by Jeeeof

Puts inventory at a pay wall. You’re punished for wanting to reserve some items. You get the free in game currency very rarely and it’s not enough to pay for anything (including Pokémon storage and your item box).

They had a recent event where you had to check the general store every day to grab an item that was 0 diamonds. I missed this event the whole week because I didn’t realize it was every day and there was no notification dot or indication that there was anything free to grab from the general store. It forces you to check it on your own and puts you in the habit of going into the store to hopefully make purchases. It’s predatory and disgusting and I’m annoyed. Why wouldn’t y’all just send free rewards in the mail for us to claim when WE want to or something like a login bonus/stamp card? It’s DUMB that you don’t have a notification dot or indication for free items. It makes me think that you don’t want us to have them in the first place. Which is why inventory is behind a pay wall.

I cancelled my membership and I wish I could refund the $200 I spent on this game. Don’t bother with this app, use a real sleep tracking app instead of this game that pretends to be “healthy”. No real healthy app promoting real good health would be as cash grabby and predatory as this.


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