MKSAP 19 Status

Last Updated on 2024-12-04 by American College of Physicians

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Most reported problems

50.0%

Something else

50.0%

- None mentioned.

Leah 2022-08-15

Website not working. Says can’t establish a secure connection and won’t load at all.

Showing 1-1 of 1 reported issues:

Common MKSAP 19 Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve MKSAP 19 network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the MKSAP 19 App
1. On android, goto Settings » MKSAP 19 » click [Force Stop]

Clear MKSAP 19 App Cache and Data:
1. On android, goto Settings » Apps » MKSAP 19 » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MKSAP 19.

On android, goto Settings » Apps or Manage Apps tab.
Click MKSAP 19 » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MKSAP 19 » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MKSAP 19

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Developer: American College of Physicians

Feb 10, 2026, 02:08 PM
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