Room42 Status

Last Updated on 2021-08-12 by Ekaterina Bukhteeva

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Common Room42 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Room42 app on iOS and Android devices. Solve all Room42 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Room42 iPhone Issues and Solutions

Room42 iOS app crashes, not working, errors
Room42 iOS app network issues
Room42 on iOS has black/white screen

Room42 Android App Issues and Solutions

Room42 has errors/crashing/not working
Room42 server network connectivity issues
Room42 has black screen

Room42 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Room42 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Room42 app crashes or not working on Iphone (iOS):

Close and restart the Room42 app on iPhone
Update Room42 app to the Latest Version for iOS
Uninstall and reinstall Room42 iPhone app
Update your iPhone to the latest iOS version

Fix Room42 on iPhone unable to connect to server/internet connection issues::

To resolve Room42 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Room42 black/white screen (blank screen) on iPhone:

Follow the Room42 iOS app troubleshooting guide Here →

Room42 Android App Issues and Solutions

Fix Room42 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Room42 app issues:

Force Stop the Room42 App
1. On android, goto "Settings" » click Room42 app. » click "Force Stop".

Update Room42 to the latest version on PlayStore

Clear Room42 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Room42 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Room42.

Fix Room42 unable to contact server/ Room42 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Room42 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Room42 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Room42 on android.

Solve Room42 black/white screens issue on Android:

Follow the Room42 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ekaterina Bukhteeva, developers of Room42.

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