Heart Rate Monitor app not working? crashes or has problems?

Heart Rate Monitor Status

Last Updated on 2021-08-04 by Development German Feeder III SCA

I have a problem with Heart Rate Monitor

Are you having issues? Select the issue you are having below and provide feedback to Heart Rate Monitor.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Heart Rate Monitor: ECG App? Report Issue

Common Heart Rate Monitor Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Heart Rate Monitor app on iOS and Android devices. Solve all Heart Rate Monitor app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Heart Rate Monitor iPhone Issues and Solutions

Heart Rate Monitor iOS app crashes, not working, errors
Heart Rate Monitor iOS app network issues
Heart Rate Monitor on iOS has black/white screen

Heart Rate Monitor Android App Issues and Solutions

Heart Rate Monitor has errors/crashing/not working
Heart Rate Monitor server network connectivity issues
Heart Rate Monitor has black screen

Heart Rate Monitor iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Heart Rate Monitor app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Heart Rate Monitor app crashes or not working on Iphone (iOS):

Close and restart the Heart Rate Monitor app on iPhone
Update Heart Rate Monitor app to the Latest Version for iOS
Uninstall and reinstall Heart Rate Monitor iPhone app
Update your iPhone to the latest iOS version

Fix Heart Rate Monitor on iPhone unable to connect to server/internet connection issues::

To resolve Heart Rate Monitor network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Heart Rate Monitor black/white screen (blank screen) on iPhone:

Follow the Heart Rate Monitor iOS app troubleshooting guide Here →

Heart Rate Monitor Android App Issues and Solutions

Fix Heart Rate Monitor not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Heart Rate Monitor app issues:

Force Stop the Heart Rate Monitor App
1. On android, goto "Settings" » click Heart Rate Monitor app. » click "Force Stop".

Update Heart Rate Monitor to the latest version on PlayStore

Clear Heart Rate Monitor App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Heart Rate Monitor app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Heart Rate Monitor.

Fix Heart Rate Monitor unable to contact server/ Heart Rate Monitor internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Heart Rate Monitor » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Heart Rate Monitor » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Heart Rate Monitor on android.

Solve Heart Rate Monitor black/white screens issue on Android:

Follow the Heart Rate Monitor android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Development German Feeder III SCA, developers of Heart Rate Monitor.

About this app

Measure your heart rate anywhere, anytime keeping your health in check. Heart Rate Monitor: ECG App is an accurate and safe way to easily check your heartbeat and pulse. Be sure to consult a doctor before using app's measurements as a base for health decisions. Monitor your health with ease thanks to statistics of your measurements. It's super easy to use: just put your finger on the camera for 10 seconds and that's it! Save your measurement in the user-friendly history with your comments on our feelings. Don't remove your finger until the end of measurement and don't press too lightly.