Direct Auto Insurance Status

Last Updated on 2024-07-15 by National General Insurance Company

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Common Direct Auto Insurance Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Direct Auto Insurance app on iOS and Android devices. Solve all Direct Auto Insurance app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Direct Auto Insurance iPhone Issues and Solutions

Direct Auto Insurance iOS app crashes, not working, errors
Direct Auto Insurance iOS app network issues
Direct Auto Insurance on iOS has black/white screen

Direct Auto Insurance Android App Issues and Solutions

Direct Auto Insurance has errors/crashing/not working
Direct Auto Insurance server network connectivity issues
Direct Auto Insurance has black screen

Direct Auto Insurance iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Direct Auto Insurance app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Direct Auto Insurance app crashes or not working on Iphone (iOS):

Close and restart the Direct Auto Insurance app on iPhone
Update Direct Auto Insurance app to the Latest Version for iOS
Uninstall and reinstall Direct Auto Insurance iPhone app
Update your iPhone to the latest iOS version

Fix Direct Auto Insurance on iPhone unable to connect to server/internet connection issues::

To resolve Direct Auto Insurance network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Direct Auto Insurance black/white screen (blank screen) on iPhone:

Follow the Direct Auto Insurance iOS app troubleshooting guide Here →

Direct Auto Insurance Android App Issues and Solutions

Fix Direct Auto Insurance not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Direct Auto Insurance app issues:

Force Stop the Direct Auto Insurance App
1. On android, goto "Settings" » click Direct Auto Insurance app. » click "Force Stop".

Update Direct Auto Insurance to the latest version on PlayStore

Clear Direct Auto Insurance App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Direct Auto Insurance app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Direct Auto Insurance.

Fix Direct Auto Insurance unable to contact server/ Direct Auto Insurance internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Direct Auto Insurance » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Direct Auto Insurance » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Direct Auto Insurance on android.

Solve Direct Auto Insurance black/white screens issue on Android:

Follow the Direct Auto Insurance android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at National General Insurance Company, developers of Direct Auto Insurance.

About this app

Access your policy on the go.