Contact Direct Auto Insurance Support
Company Name: National General Insurance Company
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Direct Auto Insurance Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: natgenmobiledev@gmail.com
Website: 🌍 Visit Direct Auto Insurance Website
Privacy Policy: https://www.directauto.com/privacy-and-security
Developer: National General Insurance
3 Most reported problems 😔💔
By far the worst app ever!
by Love Sosa Patt
I’ve only had the app for 3 months and it’s terrible. I’m always getting locked out the app. And when I’m finally in the app, I could not change my phone number or address after several attempts. I wasn’t able to set up auto pay after countless attempts. I end up having to call to take care of all those things. This app needs to be better in so many ways.
Scared of being scammed
by Garryk509503
Signed up by phone gave my bank account information the app said that my policy was paid for 6 months in full but no activity in my bank account. Fast forward almost two weeks and now the app says that my policy has lapsed? Entered my card info on the app paid for the policy and also the late fees which made my bill about 100 dollars more than when I signed up. Now that I’ve paid the app just crashes and I can’t see if my policy has been renewed. Would rate 0 stars if I could for app interface and bugs. Poor communication from a company that you should trust.
Rated a 1 because there is no 0
by Howsyer
This company scams their customers. They will increase your rate with no warning. I signed an agreement for $880 a year. 10 days before my next installment was due and with no warning they changed my premium to $1,297.
Their website is unusable. I called the local office where the person who answered could only read my policy to me off of her screen and offered no help at all. When I asked why my premium was increased by over $400, she replied “Cause they raised it”. That’s it. No explanation other than the company raised it.
Stay away from this shady company and their trash app.
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