Contact Direct Auto Insurance Support
Company Name: National General Insurance Company
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Direct Auto Insurance Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Direct Auto Insurance. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Direct Auto Insurance. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Scared of being scammed
by Garryk509503
Signed up by phone gave my bank account information the app said that my policy was paid for 6 months in full but no activity in my bank account. Fast forward almost two weeks and now the app says that my policy has lapsed? Entered my card info on the app paid for the policy and also the late fees which made my bill about 100 dollars more than when I signed up. Now that I’ve paid the app just crashes and I can’t see if my policy has been renewed. Would rate 0 stars if I could for app interface and bugs. Poor communication from a company that you should trust.
Rated a 1 because there is no 0
by Howsyer
This company scams their customers. They will increase your rate with no warning. I signed an agreement for $880 a year. 10 days before my next installment was due and with no warning they changed my premium to $1,297.
Their website is unusable. I called the local office where the person who answered could only read my policy to me off of her screen and offered no help at all. When I asked why my premium was increased by over $400, she replied “Cause they raised it”. That’s it. No explanation other than the company raised it.
Stay away from this shady company and their trash app.
Decent Insurance but App is Useless
by Orlandoh7
Every time I would do a Roadside Assistance request they’d come but there would be a huge window open in the app that couldn’t be closed or swiped away and it would stay there months after I did the RA was complete. The app would forget my password and force me to login via Internet or Phone Call. The Face ID works When it Feels Like it. And you get locked out if the App decides to not remember your password. Decent insurance service but horrible app
Have a Problem with Direct Auto Insurance? Report Issue
Why should I report an Issue with Direct Auto Insurance?
- Pulling issues faced by users like you is a good way to draw attention of Direct Auto Insurance to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Direct Auto Insurance customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Direct Auto Insurance.
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