Contact Subcap: AI Captions for Videos

Contact Subcap Support


Company Name:

About: Subcap is a mobile app that allows users to make videos accessible with AUTO
SUBTITLES by shooting videos simultaneously or uploading videos from their
phones’ photo galleries. It automatically detects and TRANSCRIBES the audio to
text you can edit or copy.



Subcap Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of RATEL



Verified email  

Contact e-Mail: hello@subcap.app


Verified email ✔✔

E-Mail: blink-support@blinkvideo.ai

Website: 🌍 Visit Blink Website

Privacy Policy: https://www.blinkvideo.ai/privacy_policy

Developer: Blink AI for Talking Videos




Privacy & Terms:

https://subcap.app/faq/






3 Most reported problems 😔💔

4.6 out of 5

Only recognizes one word of the 30 second video.

2024-04-09

by CEGofAllTrades

This app doesn’t work Only recognized one word of the 30 second video. Annoyingly I have already paid for the yearly subscription two days ago being a solo mom, and having forgotten to cancel the subscription and they continue to deny my request for a refund.

Not trial friendly!

2024-10-16

by ManaBorg

I wanted to try this app and see if I can use this for adding subtitles to my video. I was testing several apps to see which I’m had the option to manually add subtitles, not audio translate. I’m a new deaf content creator and need to try which features work for me. This app requires you to subscribe for the features I was looking for, so I did. Once he trial was over, they charged me. They will not refund you back even if you try to cancel the day of trial ends. This app didn’t even have the feature I needed, so disappointing for a huge chunk of money. Beware of this app!

Where’s my subscription?!!

2024-01-04

by Yasiii1994

I just purchased monthly subscription of this app 2 days ago and now it doesn’t work !! Where’s the money I paid . Thieves !!


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  1. Pulling issues faced by users like you is a good way to draw attention of Subcap: AI Captions for Videos to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Subcap: AI Captions for Videos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Subcap: AI Captions for Videos.


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