Contact GoHawaii App

Contact GoHawaii App Support


Company Name:

About: Published by the Hawai‘i Visitors & Convention Bureau, GoHawaii is Hawai‘i's
official mobile app for visitors. The app features: • Information on where
to stay and what to do, dining, shopping, golf and everything Hawai‘i has to
offer.


 
  2026-04-15

GoHawaii App Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GoHawaii Website

Privacy Policy: https://www.hvcb.org/app-privacy-policy/

Developer: Hawaii Visitors & Convention Bureau







3 Most reported problems 😔💔

2.7 out of 5

Just doesn’t work :(

2025-03-17

by NaturalGForce

The app looks amazing, runs well and has a great design; it looks like it has literally anything I need for an upcoming trip, but a lot of it is inaccessible simply because you can’t log in or sign up for an account… there’s an error every time, and you can’t even read it. Otherwise, it’s a great app

Doesn’t Work

2025-03-18

by Grit2

The app worked for one day. I got the app so I could plan our excursions as well as stay up to date on COVID protocols. The app stopped working. I could not log in. I reset my pass word three times, it did not help.

Your app no longer works. After update no longer opens.

2025-03-19

by Jenduffy66

Don’t you get it? Your app no longer works.

After update no longer opens.




Have a Problem with GoHawaii App? Report Issue




Why should I report an Issue with GoHawaii App?

  1. Pulling issues faced by users like you is a good way to draw attention of GoHawaii App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GoHawaii App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GoHawaii App.


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