Acima Leasing Reviews

Unbelievable. If I could zero star this company I would. Absolute trash and you WILL pay ATLEAST double the price on the merchandise. You are 100% better off purchasing in full through original sellers or even leasing anywhere else. Ps5? Ended up paying close to 2k in payments. iPhone 13? OVER 2k in payments. I am swamped with life so I wasn’t even checking until I did all my calculations and could believe how I let all this pass. please do NOT purchase or lease in this place. All your money literally goes into the trash. Absolutely disappointed. And they “don’t charge interest” them where is all this extra money from? Going to? Ask. Ask questions if you have a lease with them and you’ll be surprised at the responses. Yes, they are professional, BUT their responses don’t make sense and all their fees and literally just come ups. I cannot believe this. I am so stunned and dumbfounded I’m writing this review at almost 4am. Running people out of their money and filling with unbelievable fees. I could never recommend or even look this way at this company again.

Don’t believe the paid bot responses… no matter who you end up having a lease for through Acima the predatory lending rates are astronomical… I totally understand that some folks might prefer a two year lease to buy but even paying off the lease inside 90-Days has an astronomical amount of interest where you’re paying pretty much double the regular retail price just for paying off inside 90-days… you’re better off saving up your money. The company literally doesn’t care about you and even when you make a payment on-time they’ll still take the regularly scheduled payment until your lease is done or bought out and those kinda double charges are crazy…

If you’re certain you will have the money in 90 days then by all means this is a great credit options. But if you fall into a hardship and can not meet that your item price will double or triple. Leaving you stuck with what is basically now an expensive rental item. You’re only options being cutting your losses and being out of whatever you have put in. Or just stick the lease out and end up paying double or triple an items value

They act as if I’m inconveniencing them app having technical issues placed an order weeks ago and haven’t heard a thing contacted them just to find out that it’s some issues with the virtual card (NOT MY PROBLEM) and the order supposedly never went through but they charged my account for the first payment in my final price I paid for delivery and installation agent told me I have to pick it up!!🧐 what and every time I talk to anyone im getting the run around or transferring to different departments wish I could give no stars

I have called multiple times and have explain my issues about AcimaLeasing not being updated to my correct pricing it’s been a 2 months now. I am only paying the amount the my bill /receipt says I have to pay nothing more once I pay what I owe that’s is it Acima will have to figure out what they going to do about the extra $200 they want me to pay (It’s ridiculous that’s customer has to go through this problem that shouldn’t be a problem at all it’s a quick fixed simple ish

Acima is the worst to business with
Progressive leasing is A1 💯

Do not take a loan out with Acima, their extra fees and taxes are insane, and are about 25% of the transaction, and if you were affected by the pandemic or lost your job, they’re not willing to work with you, even if you’re able to do the early buy out option you’ll still pay about 30 % more than what the item is worth, the more you put down, the higher they charge you, probably one of the worst Loans I’ve ever taken out. I was $300 away from my early buy out option and got COVID, miss my date and they wouldn’t work with me at all, you’ll pretty much pay for the item twice or even three times.

Went and applied and to my surprise, got approved for $1400. I downloaded AcimaLeasing and from the get go it is awful. Constantly glitchy and slow to load every single page. Like, you maybe have a 2% chance to get through to a page. Went on the PC to checkout there. I get to the final step for payment and I can’t enter my debit card number. Tried to reach out through chat but was met with some of the most terrible CSR I’ve ever seen. No acknowledgement, just told me to call a number after waiting. No attempt to help me. Good thing I didn’t give them my money. They sure as heck don’t deserve business

Haven’t had a good experience and all these 5 Star ratings make it look kinda shady. Got approved for an amount. Paid first initial payment but haven’t gotten any info in return so I can checkout my items at the online store of my choice. None of the Reps are trained for this new app and all I get is that the techs know what going on and are trying to fix it. It’s been 2 weeks since I signed the lease agreement and paid the first payment. And all I get it it should be fixed this date then this date... even the reps said it’s been a nightmare with AcimaLeasing and with no training on what to do… they even added why would they offer such a thing if they knew it had critical issues.

They deleted my review because they don’t want you all to know the truth. This company is a complete scam if you have the chance to run I would suggest you RUN AS FAST AS YOU CAN!! I bought furniture for $2000 with tax, and asked to be signed up for 90 day payout. After calling several times I thought I was set up to pay off my furniture but coming to find out they never signed me up for it and added $3000 (yes, $3000!!!!) of fees for not paying it off in 90 days. Then I try to return and they tell me that I have to drop of the furniture MYSELF (I ordered a couch and bedroom set with a huge chest) and still pay them $600 just to close the lease. Awful, horrible, money hungry. I really regret ever leasing with them it’s been a nightmare to say the least.

If you agree from a merchant to pay for something with Acima, as I did for a pair of glasses, make sure you set up the "early payment agreement" with Acima so that you are paying a sensible and tax / interest free installment which is probably what you are intending. I was sure to do this right away once reading that these people otherwise were expecting me to pay over $1,000 for q $500 pair of glasses, which is 100% interest, something that is literally illegal through any loan or credit provider that pulls your credit information. Skeezy company that prays on poverty and bad credit. The world is full of them. I have paid off my installment without giving them an extra red cent and feel like I need to take a shower now. Screw these vultures and any merchant that partners with them, to be honest. It's unethical.

So I decide to buy a last min gift for my husband, for a very special occasion And the total cost was 850$. Its was my second time using acima the first time i paid in full my purchase with the 3 months “early purchase” thing that they have. So according to them when you use them for a second time you get like a 25% off of whatever you purchase but THATS NOT TRUE. From the 850$ i was down to 335$ and i was late for 1 day to do my “early purchase” again and can you believe these ppl told me that i had to pay them 100$ more😒😳 i was really upset cause they tell you that you can have 7 more days extra and thats not true. I end up paying 435$ which its makes no sense cause they were charging me every 2 weeks. So next time I rather to wait and NOT USE ACIMA they really charge alot of taxes for no reason. So if you think about it you can end up paying more in interest than what your item costs.

When I first signed to get my item I was so not aware of all the extra fees that come out . They gave me the finial price I would be paying every two weeks in the store , but upon checking out my bank statements I’m actually paying more . I thought about just paying the item completely off but when I looked at the pay out amount it almost doubles in interest . I wouldn’t recommend this leasing company unless you are ok with paying all the extra “taxes” they have to offer. Not to mention, waiting to pay all your payments on time will result in you almost tripling in price. Think before you bye.

Great company got approved and what not, i wont lie i started to wonder if this was a scam since i paided my initial payment and then boom app crashes and nothing, no item & out the initial payment that came out of my card. Took me two days finally to reach someone successfully in the in app department sicne the phone lines were 1 hr to 1 hr- 2hr wait times to ralk to someone and then it would hang up on it own. Finally got it resolved got my item but app needs to be looked at it. If it wasn't for AcimaLeasing acting a fool i would of gave you 5 stars.

Got a set of new rims and tires. You pay weekly. And as you pay weekly on top of that save up so that You can pay them off in 4 months . or stay on payments for a year but your going to pay double. I paid in 3 months and done. Pro’s .. It’s expensive . Cons you pay it weekly for a year if you don’t have the money in full.

App says to update but i already updated. Tried to delete and install again and it still wont let me use it

I’ve used Acima a few times without any incident. I will admit: Read the fine print in your lease agreement. It’s all there in black and white.

Acima will allow you to pay off your agreement within 90 days with minimal fees added to the purchase amount.

However, if you choose to exercise the full lease time (24 payments) do not be shocked when you pay double for your item. This is no different than other rent/lease to own companies.

If you cannot pay off the purchased item in 90 days, then you should probably seek other means of payment options, or be prepared to pay additional fees through this company.

I appreciate that they offer their service. It may not be for everyone, but all the fees and payment dates are given to you upfront before YOU agree to the lease.

I love Acima I use them whenever I make a purchase over $500. I’ve always paid it off in 90 days and have never paid any extra fees. The people complaining on here are doing so because they didn’t pay it off in 90 days and Acima is very clear that they’ll tack on additional fees and interest. If you missed that part it’s on you! 5 stars across the board. I’d recommend to anyone!

After getting denied for credit at the store this option was presented to me. If you fully understand how it works then you will be good. I highly recommend paying off your lease at the early term date or you will be paying double. I would like to thank them for giving me a chance when the big banks didn’t. Will be using again.

You have 90 days to pay off your item(s) or the interest will almost triple. I got a stove and refrigerator for $1800 in January and made one payment in February and paid it off. This isn’t for people wanting to make the bare payment for items, it is geared for financially savvy people who can pay it off before 90 days otherwise I would not recommend them.

I really like this program. I pay a low down payment and then weekly Pmt’s and take the item the same day. All I want to say is make sure you pay off the item in 3 months, otherwise you will be paying 3 or 4 times more. It has work great for me because I have always pay off in 3 months same as cash but payments.

Able to manage my account now quickly and see where I can shop with remaining money.

Goodbye credit cards, this is all I’m using from now on! I have admittedly not the best credit and Acima is helping me lease things I need for my family now! Leasing is the future ditch the credit cards!

All of my interactions with Acima have been awesome and AcimaLeasing is no different. Good looking and easy to use app that makes working with Acima great!

Beware, as they seem intent on taking your money! I entered into an agreement for a $539.00 purchase, agreeing to bi-weekly deductions starting October 25, 2024, and was promised I could pay it off interest-free within three months. By November 12, 2024, I had already paid $500.91, yet no further deductions were made, leaving just $38.09 unpaid. Now, they're demanding nearly $500 from me! I’ve spent over two hours on hold only to be told that since the payment wasn't processed as per our agreement, I owe additional fees. If they had followed the terms, it would have been resolved in under a month. This is outrageous, and they must be held accountable for exploiting consumers. I've always honored my financial commitments and maintain good credit, so this treatment is truly baffling. I'm seeking assistance from higher authorities and have involved both legal counsel and the president to advocate against their unfair practices. Do your research and protect yourself from being taken advantage of!