Contact Glucose Buddy Diabetes Tracker Support

by Mommahippi

I loved this app before they changed to the subscription model a few months back. There are so many things you used to be able to do that aren’t available, even small things like using a custom label instead of before/after a meal. And now in order to share your graphs with your doctor you can only go back two weeks and you have to print it out vs email it. It’s a real shame not to be able to afford an app that used to be an asset to my medical care. I would have been able to use this app had there been a one time purchase price, but I can’t justify adding another monthly automatic charge just to log my glucose levels. I used to hype this app to everyone I knew with diabetes. Even my doctor was impressed, although I had to explain what happened when I could no longer send her my full detailed data via the health portal. Now I tell everyone about the app, explain how the developers forced a subscription model on users, and use it as an example of how patients suffer when profiting from their diseases becomes the goal. I wish I had never trusted this developer with my data. Now it’s locked away and I had to start over again with another app.

by HaveAGreatDay:)

I’m not sure how this has gotten such good reviews! From the very beginning, there was a lot of pressure to “upgrade“, with even a warning of it this will be the “only time” I can upgrade, with a full screen countdown clock? 10,9,8...what? Of course I said no, and it ends up that the features they were trying to get me to pay for, are already on the app such as your A-1 C average level? I wanted to enter previous data from the last month but that became too difficult in this app. When you are entering the information, they have a tag that you can say before breakfast or before lunch etc. but then they don’t have a separate area to add food. Even though I might be entering my fasting blood sugar level, they make you add the food on that page? So in that entry you have to look hard to understand that I ate that breakfast AFTER I took my level. Also after entering about four numbers, this ad began to block the view and then when you click the X to close it, it would open it. That happened a few times, and I quickly deleted the app!!! Never had anything like this on an app!

by Dissappointed99

I have used Glucose Buddy for several years and loved it! It was so helpful to me, that I shared it with my diabetic health care team, in hopes they could let other patients no how it helped me. That is no longer the case! Version 5 of Glucose Buddy was released during the fall of 2017 and the App (in my opinion) was ruined. First, the data entry screen no longer fits on the screen of my mobile device. Some of the selections are barely visible. Second are the incessant and annoying pop-up ads that make viewing the App’s screens very difficult. Finally are the high pressure ads to subscribe to the premium version of Glucose Buddy for a fee of $60 per year. Many of the most helpful features of Glucose Buddy are only available with a premium subscription, which I’m unwilling to pay. If you ignore the reviews of the pre-version 5 Glucose Buddy you can see the ratings drop from 4 & 5 stars to 1, 2 & 3 stars. (check for your self)
I can no longer recommend Glucose Buddy to others.