AT&T Remote Support Reviews

AT&T Remote Support Reviews

Published by on 2024-05-22

🏷️ About: AT&T Remote Support is a remote support app that enables you to securely share your screen with customer support agents in real-time. To launch a remote session, simply download the app and enter the 4-digit pin provided by the support rep.


 


Overall Customer Experience 😎


👿🤬😠 Negative experience
47.6%

🙄💅🫥 Neutral
43.8%

😎👌🔥 Positive experience
8.6%

~ from Justuseapp.com NLP analysis of 85 combined software reviews.



Read 17 Customer Service Reviews 👿🤬😡😠💢😤

3.1 out of 5

remote access for tech support

2022-06-13

installed ATTRemoteSupport . my screen showed red and indicated broadcasting but tech support could not see my screen. tried 3 times. didn’t work for me.

Zero Stars

2024-04-06

App never opens.

Does nothing at all.

2024-03-28

Literally does nothing. It goes to a screen that says “AT&T Remote Support” and never leaves.

The worst

2024-03-28

A complete joke - even the rep on the phone said this thing never works

Is this malware?

2024-03-28

Genuinely curious.

Utterly Incompetent

2024-04-06

What a nightmare. Horrendous “support”. If you can call it that. While I was in Europe, my phone connection was glitchy. After being on the phone with them for a hour unable to help me, they instructed me to delete the cell phone data plan on my phone.

That made no sense to me, so I made sure to confirm with the support person that was safe to do. They said that it was and instructed me to continue. When I did, my phone immediately dropped the call.

In an instant, per their instruction, I ended up in a foreign country where I did not speak the language, had no phone service to call any one, no one could call me, no text, no email, no navigation system. I was left stranded to figure out how to find a SIM card with no navigation system in a country I where don’t speak the language. Completely screwed me.

Absolutely incompetent personal who don’t know what they’re doing.

Why does AT&T need access to photos if checking issues? W

2024-04-06

I think they accessed my camera also!
Sick people that work for AT&T. Don’t let them access you phone

Never Opens

2024-04-06

Every time I click on ATTRemoteSupport on my phone it never goes past the opening screen. It’s garbage just like their internet service.

App won’t even launch

2024-07-29

Worthless because it won’t even get past the launch screen

Worked for my issue

2024-09-04

Rep was super helpful and resolved my problem. It probably could have been diagnosed without ATTRemoteSupport but app allowed it to be noticed right away.

Very careful when I

2024-01-01

I’m not sure what to

Because of that we

2024-12-17

Can we please go

Fixed my problem

2024-09-08

ATTRemoteSupport and the support I got from AT&T was great! They fixed the issue I had with not being able to receive text messages containing codes that I needed to sign in to some of my accounts and reset passwords! Thanks AT&T

I’m going

2025-01-03

We are

Good Overall

2024-04-10

Rep was very nice and solved my issue, app was great to help the rep visualize my problem.

The first time you

2024-01-23

The only way I could

I have

2025-01-25

The game



Is AT T Remote Support Safe? 🤗🙏


No. AT&T Remote Support does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 85 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for AT T Remote Support Is 15.3/100.


Is AT T Remote Support Legit? 💯


No. AT&T Remote Support does not seem legit based on our analysis. This conclusion was arrived at by running over 85 AT&T Remote Support User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for AT T Remote Support Is 93.3/100..


Is AT&T Remote Support not working? 🚨


AT&T Remote Support works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with AT&T Remote Support? Post a Review




Features

AT&T Remote Support is a remote support app that enables you to securely share your screen with customer support agents in real-time.

To launch a remote session, simply download the app and enter the 4-digit pin provided by the support rep.

You can pause or end remote sessions at any time.

  Customer Service/Support
Developer:
AT&T Services, Inc.


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