About: AT&T Remote Support is a remote support app that enables you to securely share
your screen with customer support agents in real-time. To launch a remote
session, simply download the app and enter the 4-digit pin provided by the
support rep.
Table of Contents:
AT&T Remote Support is a remote support app that enables you to securely share your screen with customer support agents in real-time.
To launch a remote session, simply download the app and enter the 4-digit pin provided by the support rep.
You can pause or end remote sessions at any time.
By Penster2021
installed ATTRemoteSupport . my screen showed red and indicated broadcasting but tech support could not see my screen. tried 3 times. didn’t work for me.
By B boy 71
What a nightmare. Horrendous “support”. If you can call it that. While I was in Europe, my phone connection was glitchy. After being on the phone with them for a hour unable to help me, they instructed me to delete the cell phone data plan on my phone.
That made no sense to me, so I made sure to confirm with the support person that was safe to do. They said that it was and instructed me to continue. When I did, my phone immediately dropped the call.
In an instant, per their instruction, I ended up in a foreign country where I did not speak the language, had no phone service to call any one, no one could call me, no text, no email, no navigation system. I was left stranded to figure out how to find a SIM card with no navigation system in a country I where don’t speak the language. Completely screwed me.
Absolutely incompetent personal who don’t know what they’re doing.
By shelly332
I think they accessed my camera also!
Sick people that work for AT&T. Don’t let them access you phone
By Lori 84
Every time I click on ATTRemoteSupport on my phone it never goes past the opening screen. It’s garbage just like their internet service.
By Kdvanderpool
Literally does nothing. It goes to a screen that says “AT&T Remote Support” and never leaves.
By Chocolate temptress
App never opens.
By Ista Dy Chalion
Genuinely curious.
By ewvfrxnh
The game
By SWSW?!?
A complete joke - even the rep on the phone said this thing never works
By wfgyvnj
We are
By Paedagogue
Rep was super helpful and resolved my problem. It probably could have been diagnosed without ATTRemoteSupport but app allowed it to be noticed right away.
By Tonyv7749
Can we please go
By dorothyrodriguez
I’m not sure what to
By tamzX9@
The only way I could
By angsty-luvrboy
Rep was very nice and solved my issue, app was great to help the rep visualize my problem.
No. AT&T Remote Support does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 71 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.0/5 . Justuseapp Safety Score for AT T Remote Support Is 15.3/100.
No. AT&T Remote Support does not seem legit based on our analysis. This conclusion was arrived at by running over 71 AT&T Remote Support User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for AT T Remote Support Is 93.3/100..
AT&T Remote Support works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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