Company Name: AT&T Services, Inc.
About: AT&T Remote Support is a remote support app that enables you to securely share
your screen with customer support agents in real-time. To launch a remote
session, simply download the app and enter the 4-digit pin provided by the
support rep.
Listed below are our top recommendations on how to get in contact with AT&T Remote Support. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact AT&T Remote Support. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by Penster2021
installed the app. my screen showed red and indicated broadcasting but tech support could not see my screen. tried 3 times. didn’t work for me.
by B Boy 71
What a nightmare. Horrendous “support”. If you can call it that. While I was in Europe, my phone connection was glitchy. After being on the phone with them for a hour unable to help me, they instructed me to delete the cell phone data plan on my phone.
That made no sense to me, so I made sure to confirm with the support person that was safe to do. They said that it was and instructed me to continue. When I did, my phone immediately dropped the call.
In an instant, per their instruction, I ended up in a foreign country where I did not speak the language, had no phone service to call any one, no one could call me, no text, no email, no navigation system. I was left stranded to figure out how to find a SIM card with no navigation system in a country I where don’t speak the language. Completely screwed me.
Absolutely incompetent personal who don’t know what they’re doing.
by Shelly332
I think they accessed my camera also!
Sick people that work for AT&T. Don’t let them access you phone
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