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Common BVB BlackYellow Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Borussia Dortmund GmbH & Co. KG auf Aktien, developers of BVB BlackYellow.




About this app

Knowing that BVB has one of the largest international fanbases in world football, we are committed to giving you, the international fan, a chance to have your voice heard and interact and engage with behind-the-scenes exclusive content like never before.  Whether you're preparing to travel across the world to the Signal Iduna Park or are setting your alarm to wake up at 6:00 AM in the United States to watch a Bundesliga match, the freshly improved BVB BlackYellow app is here to bring you closer to Borussia Dortmund than ever before!  Throughout the course of the year we regularly feature content from our amazing community of fans including articles, videos, stat recaps, graphic design and whatever else you can create.  Vote in Fan Polls to decide the official Man of the Match, propose new ideas and features within BVBBlackYellow , and share your answers to our interactive Fan Questions.  There are two ways to collect GIFs: You can either successfully complete various engagement challenges within BVBBlackYellow (e. g. fan poll, joining a group, or sharing an idea with us) or use your BVB-Tokens to unlock them.  Experience Borussia Dortmund in a completely new way with exclusive content from media day, training camp, weekly practice, matchday and much more!  BVB-Tokens enable you to interact with each other, the club and to support ideas, content, and comments you enjoy.  Having the voices of our international fans heard is our main priority and the BVB BlackYellow app is the perfect place to broadcast it.  Give us feedback, as it helps us to get a better understanding of your expectations regarding user experience, content, community management, and participation.  We want to recognize your passion and give you the chance to share your opinion with us and your fellow fans, regardless of where you are in the world.  Collect exclusive stickers and GIFs of your favorite BVB players, legends, EMMA and show them off in your profile.  Every month we raffle off a new unique BVB prize only available to registered users in the BVB BlackYellow app... so be ready to participate and be ready to win!  Every official international BVB Fan Club will have the possibility to create its own profile.  Stay up-to-date on all things BVB with relevant updates on match information, transfers, interviews, and statistics.  Introduce yourself to the community, let them know what makes you special, and invite newbies to upcoming events.  The more you collect, the more you can participate and interact.