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The devs screwed up the update with the new IOS and broke the paid services app. I am now paying for a service they broke. Tech ticket opened but still not getting fixed. Time to cancel the subscription for uconnect service, which was horrid to start with and now is unusable. Don’t release a product before it’s ready and done beta. Edit: after a week and half of getting no where with “customer service” and then being told that they cannot cancel My account “because that dept has left for the weekend”. Yep, deleted the app and as of Monday this piece of hot garbage will be refunded. Spent 12 years with nothing but problems using uconnect with Jeep and FCA hasn’t learned a damned thing.

The sole purpose of the app is to give you access to the “installed features” of your new $100k vehicle. You know, all the added features that are in the vehicle you just purchased that made the sale value increase $10k to $20k. And the best part is you get to continue to pay Ram for as long as you own it, if you actually want to use these additional features built into the vehicle you already paid extra for them in the 1st place. At some point there will be a class action lawsuit against RAM for charging extra for features on a vehicle only to continue to pay year after year to use.

App was working perfectly fine up until new update dropped, now it only shows my truck on the screen and nothing else. App has become useless and there seems to be no update in sight. I’ve uninstalled and reinstalled the app multiple times. I wouldn’t be mad if it were free, but paying for a service and not being able to use it is frustrating. For a person like me that travels a lot, being able to monitor my trucks location at all times, WAS a huge benefit.