Contact OC Bus Support
Company Name: Orange County Transportation Authority
About: Welcome to the new release of the OC Bus App, a complete replacement of the
previous app by Orange County Transportation Authority. The new OC Bus App gives
you everything need to plan, pay, and ride using your smartphone.
OC Bus Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Orange County Transportation Authority
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit OC Bus Website
Privacy Policy: http://www.octa.net/disclaimer/
Developer: Orange County Transportation Authority
Can I trust OC Bus app?
Protect your data and wallet. We investigate the developer's website (Ocbus.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Doesn’t work when using Day Pass
by Ynnë
It’s fine most of the time when using a single trip ticket, but I noticed that on day pass, around the fourth or fifth ride it just straight up wouldn’t work. Even if I get it to scan it would say “invalid ticket”. So, on basically any destination that takes three transfers it’s worthless. I thought the draw of the e-ticket was to save money on the $5 paper ticket, but I guess they didn’t really agree on that. I guess I have to keep killing trees on papers.
Tickets purchased in app do not work
by DocRevolt
I’m happy with the app except for a major, app-ruining issue: The tickets always glitch out and give an “invalid ticket” message when boarding. I’ve bought 3 tickets in the app now and all three didn’t work. Since being able to pay for the bus is the most important part of this app, one star until the glitch is fixed.
Buggy App
by Esfysg
I have had this app for three years and the tickets are always buggy whenever I’m tried to use them but now I can’t even login as whenever I try to login a message appears that says error and it would tell me to check my email for a verification link but a email will never appear. This is heavily problematic for a college student like me, who is dependent on the bus to take me to and from college.
Have a Problem with OC Bus? Report Issue
Why should I report an Issue with OC Bus?
- Pulling issues faced by users like you is a good way to draw attention of OC Bus to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a OC Bus customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OC Bus.
