Cars24 UAE: Used cars Reviews

Cars24 UAE Reviews

Published by on 2026-05-25

🏷️ About: CARS24 UAE welcomes you to the best and most professional super app for every car-related need. Get everything you need for your beloved car in a single place! From selling your used car to buying a used one, CARS24 UAE offers you a wide array of services at your fingertips.


       


Overall Customer Experience 😎


🫥 Neutral
50.0%

🤬 Negative experience
33.3%

😎 Positive experience
16.7%

~ from Justuseapp.com NLP analysis of 240 combined software reviews.

Is Cars24 UAE Safe?
Cars24 UAE: Used cars appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Cars24 UAE Legit?
Cars24 UAE: Used cars appears legitimate, though exercise caution.
133.3/100



Read 19 Customer Service Reviews 😠💢

4.5 out of 5
Unprofessional behavior

By far the worst experience I had buying a car. Unprofessional, no problem solving skills and cheated on car specs. Car was a different engine type and Hiyaza/RTA certificate had a “car not worthy for road”; which they also lied about.

Unprofessional

I booked a car and got a call to schedule test drive which was done. The next day, got another call that need to reschedule the test drive as it was during the festive season and public holiday. This is fully understandable and happily agreed.
The next day, got another call informing me that the car is already sold and i need to cancel the booking which i refused.
After a few days, i was informed that the booking is cancelled and money revert back to my account.
Since then i keep on getting call asking me the reason why i cancelled this booking and keep explaining what happened and keep getting promises that they will look for a similar car with same specs within the advertised price .
Salute to the professionalism shown

They are not serious nor professional

I had two problems with cars24 after buying the car. The first one I tried to return the car during the guarantee return period however, the email address provided to proceed the request does not exist, therefore I exceeded the period and could not return it. The second problem, there was an issue with the spare key when handing over the car, they told they would fix it in the first 1000 km test, however they did not and left me with the problem. I would not recommend this company, better to get a certified one with the dealer.

Rubbish

It’s all lies
Full of garbage

Reserved cars

A serious question, why reserved cars shows in search. Whats the point of showing reserved cars.
It’s confusing. Better to show only available cars.

Seriously Broken Service

From the very beginning I had a very bad experience- first they charged my ccard twice to boom the car - they couldn’t find the booking in the system they had to manually register it - their commercial on instant loans is a full lie - it took over 3 weeks to get it done from a bank which I already have a credit line - then insurance - it took over a week to get a quotation- after that the car registered but this time the delivery of the car - the relationship manager has no clue on when the car to be delivered - they said yesterday became tomorrow this hour then after 4 after that time they have stopped responding calls and still no car delivered yet after 30 days!!! If I were a buyer I would stick to good old ways of buying a car and ignore this company totally!!! Total waste of time and money! Seriously not worth the hassle!!

Rollling back km on cars

Don’t buy from cars24 they are deceiving people and rolling back km on cars. Always get a second inspection right away before buying or during 7 day period.

The staff is quick and helpful but the cars are bad.

Buggy system but I had a good customer representative

I bought a car through cars24.ae. Their system and process is very buggy, and can be very confusing at times. Luckily, I had a very good customer relations representative (Ayat Mohamed), who compensated for the system weakness, took me thought the process, kept me updated and ensured smooth experience for me. I received my car on time. Happy so far

Land Cruiser

Test drive was good, Mr.Arshad was very helpful

Audi

Great test drive.

trax

was good

Simple … At your door service

First time user and buyer…Love the simplicity and the car selection!
Was able to book a test drive and have it all done from the comfort of my own home simply. Mithun was very helpful and friendly, great guide to have along side and very accommodating. Really enjoyed the service and recommend this company! Website needs to be improved for documentation upload (as it is all done via app), but app worked just fine. In summary I highly recommend this company to all.

Test drive

Great experience
Very professional

Anjoom was terrific

Excellent knowledge of the car and good engagement with my wife and myself. Was a pleasure to meet him today and I learnt a lot about the car.

Lukman

Lukman was professional and tremendously helpful. This is the best service I have had from any company since moving to the UAE. Thank you for that!

Test drive

I have meet with Mithun for my test drive for my dream car i was so happy with his Talk and politely. Great to see him and good to keep him in the company for long success..

Cars- Hassle Free!

This was a fantastic hassle free experience. The associate Mohamed Aboelella was very helpful, informative and clear about the service, the car and discussing all options about your service and inventory. I will definitely be using this service for purchasing a car.

Definitely an amazing company !

Amazing experience with Cars24.
Started with a test drive and finished with buying my dream car.
Staff is very polite and professional, has a good knowledge of cars , very attentive , always there when I have questions!
They made process of choosing and buying car much easier than I thought.
Always would recommend them!

Excellent work

Thanks to Mr. Mohamed Aboelella, I found the car I was looking for.
Excellent service, I was lucky to deal with him and Cras24



Is Cars24 UAE Safe? 🙏

Cars24 UAE: Used cars appears generally safe, but use with caution. JustUseApp Safety Score for Cars24 UAE is 33.3/100.
This assessment is based on our NLP analysis of 240 user reviews. Combined with the app store average rating of 4.5/5.

Safety Analysis

82.5% of users say app is safe 👍
82.5%

9% of users say app is risky 🚨
9%

8.5% of users have some concerns ⚠️
8.5%


Is Cars24 UAE Legit? 💯

Cars24 UAE: Used cars appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Cars24 UAE is 133.3/100 .
This conclusion is based on analysis of 240 user reviews.

🔏 Privacy & Data Safety

Cars24 UAE collected the following data from you:

  • Data Used to Track You:
    • Identifiers
  • Data Linked to You:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Diagnostics



How was your experience with Cars24 UAE: Used cars? Post a Review




Features

• Chauferly driver-for-hire: Tired of standing in long traffic queues? Or you are looking for a chauffeur service that can help you with your kid's school drop-offs? Chauferly by CARS24 driver-for-hire service offers you the safest and the most professional chauffeur service in Dubai.

• Buy a used car: Are you looking for a used car in the UAE? Tired of unverified sellers trying to sell you faulty cars at high prices? CARS24 UAE offers you the widest choice of cars within your budget.

• Get your car valuation certificate: Whether you need a valuation certificate for a bank loan or a certified report to sell your car with confidence, CARS24 UAE has you covered.

Our certified car valuation technicians provide the quickest, easiest, and most unbiased car price assessments—ensuring no undervaluation, no hidden agendas—just 100% trust.

Our certified team of technicians offers you the quickest and easiest way to sell your car at the right price.

  Contact Support
Developer:
CARS24 Services Private Limited

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