Transcarent Status

Published by Transcarent on 2024-03-28

GET EVERYTHING YOU NEED IN ONE PLACE On your mobile device, anytime, anywhere.
Simple to use, with the unbiased information, trusted guidance and easy access
you need to make better health and care decisions.

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Common Transcarent Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Transcarent app on iOS and Android devices. Solve all Transcarent app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Transcarent iPhone Issues and Solutions

Transcarent iOS app crashes, not working, errors
Transcarent iOS app network issues
Transcarent on iOS has black/white screen

Transcarent Android App Issues and Solutions

Transcarent has errors/crashing/not working
Transcarent server network connectivity issues
Transcarent has black screen

Transcarent iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Transcarent app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Transcarent app crashes or not working on Iphone (iOS):

Close and restart the Transcarent app on iPhone
Update Transcarent app to the Latest Version for iOS
Uninstall and reinstall Transcarent iPhone app
Update your iPhone to the latest iOS version

Fix Transcarent on iPhone unable to connect to server/internet connection issues::

To resolve Transcarent network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Transcarent black/white screen (blank screen) on iPhone:

Follow the Transcarent iOS app troubleshooting guide Here →

Transcarent Android App Issues and Solutions

Fix Transcarent not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Transcarent app issues:

Force Stop the Transcarent App
1. On android, goto "Settings" » click Transcarent app. » click "Force Stop".

Update Transcarent to the latest version on PlayStore

Clear Transcarent App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Transcarent app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Transcarent.

Fix Transcarent unable to contact server/ Transcarent internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Transcarent » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Transcarent » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Transcarent on android.

Solve Transcarent black/white screens issue on Android:

Follow the Transcarent android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Transcarent, developers of Transcarent.

100% Contact Match

Developer: Transcarent

E-Mail: [email protected]

Website: Visit Transcarent Website

About this app

They will provide you with options, including where you can have your surgery, and will guide you on every step of your health and care journey. We’re here for you. 24/7 Virtual Doctor Visits. No Copay*. No Cost*. Video or Chat. You choose. Simple to use, with the unbiased information, trusted guidance and easy access you need to make better health and care decisions. Ask your Personal Health Guide any question about your health and care. Download this app to get the health and care experience you deserve. You can even get urgent medical care and other treatments you used to get in the hospital, right in the convenience of your home. Say goodbye to uncomfortable waiting rooms. Talk to a nurse anytime. Answers to your questions from people you can trust. On your mobile device, anytime, anywhere. It’s time for healthcare that comes to you. See a doctor where you are. We believe in putting people in charge of their health and care experiences. this app’s easy-to-use solution organizes your complete health and care journey in one place.