HotDoc Status

Published by HotDoc on 2023-11-06

Using HotDoc, you can book and manage your appointments with health
professionals anywhere, at any time: • Instantly book online with your GP,
dentist, psychologist, dietitian and more • See the availability of doctors -
pick a date and time that best works for you • See your doctor in-person or
at-home via telehealth appointments • Save your care team in one place to
easily book future appointments Stay on top o.

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Common HotDoc Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HotDoc app on iOS and Android devices. Solve all HotDoc app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HotDoc iPhone Issues and Solutions

HotDoc iOS app crashes, not working, errors
HotDoc iOS app network issues
HotDoc on iOS has black/white screen

HotDoc Android App Issues and Solutions

HotDoc has errors/crashing/not working
HotDoc server network connectivity issues
HotDoc has black screen

HotDoc iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HotDoc app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HotDoc app crashes or not working on Iphone (iOS):

Close and restart the HotDoc app on iPhone
Update HotDoc app to the Latest Version for iOS
Uninstall and reinstall HotDoc iPhone app
Update your iPhone to the latest iOS version

Fix HotDoc on iPhone unable to connect to server/internet connection issues::

To resolve HotDoc network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HotDoc black/white screen (blank screen) on iPhone:

Follow the HotDoc iOS app troubleshooting guide Here →

HotDoc Android App Issues and Solutions

Fix HotDoc not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HotDoc app issues:

Force Stop the HotDoc App
1. On android, goto "Settings" » click HotDoc app. » click "Force Stop".

Update HotDoc to the latest version on PlayStore

Clear HotDoc App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HotDoc app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HotDoc.

Fix HotDoc unable to contact server/ HotDoc internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HotDoc » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HotDoc » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HotDoc on android.

Solve HotDoc black/white screens issue on Android:

Follow the HotDoc android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HotDoc, developers of HotDoc.

100% Contact Match

Developer: HotDoc Online Pty Ltd

E-Mail: [email protected]

Website: Visit HotDoc Website

About this app

You can make an appointment any time you want. 5+. Thanks! this app is Australia’s leading Patient Engagement Platform, trusted by over 18,000 healthcare professionals and 6 million Australians to book and manage their health appointments. Quick and easy to use as favourites saved, 3 clicks and an appointment is favourite. Really is a must have. Wouldn't be without. We never on-sell any data and only share patient information directly with your selected clinic. We value patients privacy and the security of patient data. Quick & easy at any time. One of the best apps. I use it all the time to book appointments. Best app for booking doctor appointments. Easy to use choose your doctor and the day. Thanks very much 5 stars! Great app. Found to be most reliable. Our core belief is that the best patient outcomes are achieved by maintaining the continuity of care with your trusted health practitioner.