Transcarent Reviews

Transcarent Reviews

Published by on 2026-05-14

🏷️ About: GET EVERYTHING YOU NEED IN ONE PLACE On your mobile device, anytime, anywhere. Simple to use, with the unbiased information, trusted guidance and easy access you need to make better health and care decisions.


       


Is Transcarent Safe to Use?

We Investigate the app owner's website (Transcarent.ai), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 243 combined software reviews.

Is Transcarent Safe?
Transcarent does not appear safe based on available data.
0/100

  Safety Analysis »»

Is Transcarent Legit?
Transcarent does not appear legitimate based on our analysis.
0/100



Summary of Customer Reviews (Takeaways): 💎

- Nice user interface and great features

- Easy to use

- Provides access to doctors and guides 24x7

- Has a great symptom checker and trustworthy content

- Convenient for managing all healthcare needs in one place

- Offers top quality clinical services and incredible live support



Read 18 Customer Service Reviews 😠💢

4.1 out of 5
Totally lame & useless app & service

Don’t bother installing

Not helpful unless all you want is advice

Too skittish to help I only turn to a doctor when otc fails and they still fail so now have to go to my normal doctor pay for that and this

Don’t waste your time

This company is trash. They don’t have any idea what they’re actually doing. I had a shoulder injury that needed surgery. My doctor offered me an appointment a few weeks out. this app though, kept pushing their surgery care service. Said they’d cover everything. I was already dreading the surgery bill, so that sounded great. But then they just dragged their feet getting me an appointment, and following up. Meanwhile, my injury was getting worse and worse. After weeks and weeks of nothing, I asked for news, and they said they were still waiting to hear back from a surgeon. I called the surgeon’s office myself, and heard back in a couple of hours.
In the end, I had to schedule my own appointment, and pay out of pocket. This service is totally useless at best, and actively detrimental at worst.

Chat

The chat format is terrible.

no weekend hours to talk with a guide

Why are there no weekend hours to talk with a guide in Transcarent ? That’s when people need it. Who are working during the week!

Finally trustworthy experience for my healthcare

this app is a newcomer but what a wonderful app experience! It’s delightful and easy to use but most importantly provides me everything that I want for my health and care needs. Talking to a doctor was a breeze and having access to guides 24x7 when I have a question is fantastic!

Great app!

Nice user interface and great features, super easy to use. I can text message with a doc within seconds. Also has a great symptom checker and content you can trust.

Life changing!

Transcarent is incredible. I use it to manage all of my healthcare needs. 10/10 would recommend.

Everything in one place

Best part of Transcarent is that I can keep all my care needs in one place. So convenient!

FINALLY

At last an easy, connected, powerful app coupled with top quality clinical services and incredible live support. You complete me, this app!

Love the new facelift

I love Transcarent and the service. Chatting with doctors in seconds, getting the symptoms checked all from Transcarent .

Amazing, everything in one place!

Best healthcare experience I’ve ever had.

Beautiful and delightful experience

The redesign looks wonderful!

Makes Sense

Well-designed app with very helpful health guides

Very convenient

You can check with doctor and get prescription in no time, very convenient.

Actually makes getting healthcare easy

Fantastic app! So easy and fast to speak to a doctor, I got to chat with an MD (who was great) with just a few taps in under a minute. Was able to get my questions answered and labs ordered walking distance from my house. Game changing doctor visit!

Regina S Jackman
2025-05-19

Transcarent is the middleman. They make the decision if the prescription your dr prescribed is good for you. The act like the doctor. I hope the middlemen like transcarent go out of business. Lousy service

Donna
2023-10-23

Needed right foot surgery for plantar fasciitis. Was sent to my current providers competitor who was not interested in helping me but wanted to make money off me. Kept pushing experimental procedure not covered by insurance, called to schedule an MRI of my left leg and foot when it was the right causing my issue. When I tried to contact Transcarent with my concerns I was ignored. Don’t bother if you don’t have a lot of extra money to spend.



Is Transcarent Safe? 🙏

Transcarent does not appear safe based on available data. JustUseApp Safety Score for Transcarent is 0/100.
This assessment is based on our NLP analysis of 243 user reviews. Combined with the app store average rating of 4.1/5.

Safety Analysis

88.8% of users say app is safe 👍
88.8%

6.2% of users say app is risky 🚨
6.2%

5.1% of users have some concerns ⚠️
5.1%


Is Transcarent Legit? 💯

Transcarent does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Transcarent is 0/100 .
This conclusion is based on analysis of 243 user reviews.

🔏 Privacy & Data Safety

Transcarent collected the following data from you:

  • Data Linked to You:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics



How was your experience with Transcarent? Post a Review




Features

They will provide you with options, including where you can have your surgery, and will guide you on every step of your health and care journey.

Simple to use, with the unbiased information, trusted guidance and easy access you need to make better health and care decisions.

Transcarent’s easy-to-use solution organizes your complete health and care journey in one place.

We believe in putting people in charge of their health and care experiences.

Ask your Personal Health Guide any question about your health and care.

  Contact Support
Developer:
Transcarent


Website: