RichTap Creator Status

Last Updated on 2024-09-05 by Shanghai Ruisheng Kaitai Acoustic Science And Technology Co., Ltd.

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Common RichTap Creator Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RichTap Creator app on iOS and Android devices. Solve all RichTap Creator app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RichTap Creator iPhone Issues and Solutions

RichTap Creator iOS app crashes, not working, errors
RichTap Creator iOS app network issues
RichTap Creator on iOS has black/white screen

RichTap Creator Android App Issues and Solutions

RichTap Creator has errors/crashing/not working
RichTap Creator server network connectivity issues
RichTap Creator has black screen

RichTap Creator iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RichTap Creator app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RichTap Creator app crashes or not working on Iphone (iOS):

Close and restart the RichTap Creator app on iPhone
Update RichTap Creator app to the Latest Version for iOS
Uninstall and reinstall RichTap Creator iPhone app
Update your iPhone to the latest iOS version

Fix RichTap Creator on iPhone unable to connect to server/internet connection issues::

To resolve RichTap Creator network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RichTap Creator black/white screen (blank screen) on iPhone:

Follow the RichTap Creator iOS app troubleshooting guide Here →

RichTap Creator Android App Issues and Solutions

Fix RichTap Creator not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RichTap Creator app issues:

Force Stop the RichTap Creator App
1. On android, goto "Settings" » click RichTap Creator app. » click "Force Stop".

Update RichTap Creator to the latest version on PlayStore

Clear RichTap Creator App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RichTap Creator app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RichTap Creator.

Fix RichTap Creator unable to contact server/ RichTap Creator internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RichTap Creator » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RichTap Creator » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RichTap Creator on android.

Solve RichTap Creator black/white screens issue on Android:

Follow the RichTap Creator android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shanghai Ruisheng Kaitai Acoustic Science And Technology Co., Ltd., developers of RichTap Creator.

Verified email

Contact e-Mail: [email protected]

About this app

Share the unique high-quality haptic samples or integrate them into your own applications (an enterprise account is required). Design, create, and experience high-quality haptic samples in authentic RichTap style. Experience abundant templates, audios and videos pre-integrated with high-quality haptics. Kind reminder: Don't forget to turn on the system haptic switch. If you have any questions/reviews, please contact us: support@richtap-haptics.