Umino Status

Last Updated on 2022-03-08 by GL Technologies (HK) Limited

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Common Umino Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Umino app on iOS and Android devices. Solve all Umino app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Umino iPhone Issues and Solutions

Umino iOS app crashes, not working, errors
Umino iOS app network issues
Umino on iOS has black/white screen

Umino Android App Issues and Solutions

Umino has errors/crashing/not working
Umino server network connectivity issues
Umino has black screen

Umino iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Umino app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Umino app crashes or not working on Iphone (iOS):

Close and restart the Umino app on iPhone
Update Umino app to the Latest Version for iOS
Uninstall and reinstall Umino iPhone app
Update your iPhone to the latest iOS version

Fix Umino on iPhone unable to connect to server/internet connection issues::

To resolve Umino network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Umino black/white screen (blank screen) on iPhone:

Follow the Umino iOS app troubleshooting guide Here →

Umino Android App Issues and Solutions

Fix Umino not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Umino app issues:

Force Stop the Umino App
1. On android, goto "Settings" » click Umino app. » click "Force Stop".

Update Umino to the latest version on PlayStore

Clear Umino App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Umino app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Umino.

Fix Umino unable to contact server/ Umino internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Umino » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Umino » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Umino on android.

Solve Umino black/white screens issue on Android:

Follow the Umino android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GL Technologies (HK) Limited, developers of Umino.

Verified email

Contact e-Mail: [email protected]

About this app

Access and playback recordings, stream real-time video, hear and talk directly to visitors, you will know what’s happening immediately at any time. We specialize in wire-free waterproof battery cameras for monitoring your home or business. The this app app allows you to manage and remote access this app cameras from anywhere. With the push notifications, you can take quick actions when something abnormal is detected. Feel free to contact us at hi@this app. com if you need any further help. You can take pictures and record videos using Umino . Sharing video clips with anyone, quickly and easily with just a few clicks. this app is the leading developer in Smart Home Security. Set up is simple and easy.