🏷️ About: This app is for residents at Towne Properties managed apartment communities. It allows residents to manage their profiles, view their ledgers, and pay rent and other charges from a mobile device.
We Investigate the app owner's website (Towneproperties.com), verify their legitimacy, and uncover hidden scams and complaints.
The bank payment method don’t work right and it lacks the ability to do split payments which would make things a lot easier to pay to split things up over the month to get ahead.
I don’t know how to feel about TowneResidentApp. I submit maintenance request and nothing happens. It took almost 2 months to fix shower. Then 2 weeks later maintenance came in my apartment without me knowing and replaced both showerheads in both bathrooms. My request to fix my dryer has been in since March and my dryer is still broke. If I had to rate you will get zero stars.
TowneResidentApp is very slow and some functionality just doesn’t work. I’ve tried setting a schedule for the thermostat a bunch of times and it always ends in an error message and not working.
When signing on to TowneResidentApp ….. well that’s as far as I get. The sign on page. I put in my info and hit submit and it just spins and spins. Never signs me in. At first it took forever to finally connect and sign in. After 2 months it just spins. It’s not my connection either, because I’ve tried Wi-Fi/no Wi-Fi and it’s the same.
TowneResidentApp cost me an extra $42 because my checking account needed verified and would take a few days but rent was due so I had to use the credit card option
I am currently using this to make payments to my landlord for rent, cable and water bill. It could be the management not utilizing TowneResidentApp well, but instead of them adding my water bill and I make a payment on it - I have to wait until I get the water bill - then make a random payment and I can’t write a memo or categorize it.
Last month I never received a water bill so I estimated my amount. I was also charged a $3.95 processing fee. Well I underestimated, so when I made a second payment of $4, I was AGAIN charged a $3.95 processing fee. I also get charged that when I pay my rent. Someone is making $10-15 extra on my payments that is fully automated!
When I make a payment, it shows I have a zero balance so I have to enter a custom amount (the amount of my water bill). Seems like I am doing the accounting and not TowneResidentApp /apartment complex.
This could be a good app but needs some more work.
TowneResidentApp is not user friendly. I have to try to sign in multiple times before I can actually pay rent.
The first time I put a payment in my account it put a debit card as a credit card which has much higher fees.
My property management knows nothing about how when it why it works.
I’m not a boomer but TowneResidentApp makes me feel like one.
Apple Pay is an option but you can’t use it. You can add a bank account but you don’t ever get the chance to verify it. So having a sevice fee when your other options don’t work is wack.
I feel like we shouldn’t have to pay a processing fee to pay online when I was totally fine paying with money orders!!
It’s so convenient too have the ability to pay rent, place work orders in one easy to access location.
Stop asking me to rate it every time I use it
We have lived here for ten years. We have never had a maintenance request small or large that was not taken care of the same day. The maintenance crew here are fantastic!!
Great app works good i’m trying to pay rent with out having to come to the office when i can just do it on my phone from home
I love TowneResidentApp it makes it really quick and easy to see the charges, pay rent on time and submit and follow maintenance requests!
Greetings one thing about Living here when you need maintenance you will not have a problem
I love that I can go online to see everything it makes things so easy!!
App is convenient
Great app, allows me to see how much i need to pay and makes the paying process easy.
Ivy Hills Place/Towne Properties has an excellent app. They respond quickly to the information given. You are able to attach documents and photos along with the information you give them.
Wonderful app love the fact that I can pay rent and send maintenance orders all in one spot
Towne Resident App does not appear safe based on available data.
JustUseApp Safety Score for Towne Resident App is 0/100.
This assessment is based on our NLP analysis of 365 user reviews.
Combined with the app store average rating of 4.2/5.
Towne Resident App does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Towne Resident App is 0/100 .
This conclusion is based on analysis of 365 user reviews.
Towne Resident App collected the following data from you:
It allows residents to manage their profiles, view their ledgers, and pay rent and other charges from a mobile device.
Residents can also use the app to initiate and track maintenance requests that include a description, voice memo, and photos.
This app is for residents at Towne Properties managed apartment communities.
