Motif app not working? crashes or has problems?

Motif Status

Last Updated on 2021-04-20 by Olivier Lesnicki

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Common Motif Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Motif app on iOS and Android devices. Solve all Motif app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Motif iPhone Issues and Solutions

Motif iOS app crashes, not working, errors
Motif iOS app network issues
Motif on iOS has black/white screen

Motif Android App Issues and Solutions

Motif has errors/crashing/not working
Motif server network connectivity issues
Motif has black screen

Motif iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Motif app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Motif app crashes or not working on Iphone (iOS):

Close and restart the Motif app on iPhone
Update Motif app to the Latest Version for iOS
Uninstall and reinstall Motif iPhone app
Update your iPhone to the latest iOS version

Fix Motif on iPhone unable to connect to server/internet connection issues::

To resolve Motif network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Motif black/white screen (blank screen) on iPhone:

Follow the Motif iOS app troubleshooting guide Here →

Motif Android App Issues and Solutions

Fix Motif not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Motif app issues:

Force Stop the Motif App
1. On android, goto "Settings" » click Motif app. » click "Force Stop".

Update Motif to the latest version on PlayStore

Clear Motif App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Motif app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Motif.

Fix Motif unable to contact server/ Motif internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Motif » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Motif » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Motif on android.

Solve Motif black/white screens issue on Android:

Follow the Motif android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Olivier Lesnicki, developers of Motif.

About this app

Turn your music into video motifs to share on Instagram, Snapchat and TikTok.