Freedom Mortgage Reviews

Freedom Mortgage Reviews

Published by on 2023-12-12

About: Get connected and securely pay your mortgage on the go with the Freedom Mortgage
mobile app. Manage your mortgage from anywhere • View your mortgage balance
and current loan details • Pay your bill and manage recurring
payments • Utilize the in-app help center for questions and tips • Go
paperless, view, and download important documents Stay in the know with push
notifications • Get notified when a new statement i.


About Freedom Mortgage


Freedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app.

Payments will be credited as of the date received although payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day.

Freedom Mortgage is committed to fostering homeownership across the United States.

Freedom Mortgage and related trademarks are trademarks of Freedom Mortgage Corporation.

Get connected and securely pay your mortgage on the go with the Freedom Mortgage mobile app.

For subsequent payments, you can simply select that account for payment.

Then, select One Time Payment from Account Details.

Simply download the app and login to your account or create a new account if you haven’t already set up your online access.

We service mortgages for more than 1.4 million customers and have been family owned and operated since 1990.

We are available to assist you Monday through Friday 8 a.m. to 10 p.m., and Saturday from 9 a.m. to 6 p.m., Eastern Time.

iPhone, iPad, Touch ID and Face ID are registered trademarks of Apple Inc.

If you have trouble logging on, please contact our Customer Care representatives at 855-690-5900.

Lender NMLS ID: 2767 ( ) Equal Housing Opportunity.

On your first visit, you can set up your banking information.


         


Overall User Satisfaction Rating


Negative experience
79.6%

Positive experience
20.4%

Neutral
20.1%

~ from Justuseapp.com NLP analysis of 77,265 combined software reviews.

18 Freedom Mortgage Reviews

4.9 out of 5

By


Downloaded App and logged in

I was able to download FreedomMortgage and log in without any of the previous mentioned issues. Haven’t made any payments yet so we will see how that goes. iPhone 12 max plus


By


Problem

There was a problem with interface of FreedomMortgage on Iphone. When I finish typing info the keyboard does not drop off and I am unable to hit “continue”


By


Sad

FreedomMortgage is not ready for download… apparently still in development phase. Doesn’t function properly, and when you’re dealing with finances that’s a REAL confidence problem

UPDATE:
Freedom Mortgage followed up on my issue and was able to help. Apparently the new loan was not ready to access (after a week, but that wasn’t FreedomMortgage ’s problem).
Downloaded FreedomMortgage again, and we’re up and running!
Five stars for great customer service!


By


Easy to use interface

I can now make payment through app and don’t have to remember my password all the time.

Great job. Thanks!


By


Just started using

I just started using FreedomMortgage and it’s already a disaster. I clicked to make a payment and the button to continue is non-existent. Very hard to make a payment without being able to move forward on the payment screen. Apple iPhone 12 Max.


By


New version available error

I downloaded the latest version of FreedomMortgage . When I login FreedomMortgage states there is a new version available and states to select Download and direct to FreedomMortgage Store to the same app I already have. Therefore I can’t use any feature of FreedomMortgage .


By


Easy to use

It was so easy to sign up for all the services that the company offers.


By


Don’t scroll down

The number don’t scroll down after you put the code no way to access the account on FreedomMortgage 🥲🥲


By


App won’t work

User ID and password and it doesn’t recognize. Do the password reset and it won’t get past the reset button.

IT department at FM seems to be a serious problem as even on the website I have to reset my password every time I access it. FreedomMortgage is even worse.


By


App is garbage

It’s been over a month since someone reported that when using an IPhone to validate your account, the keyboard will not drop down so you can continue. I can not validate my account. Why even have it out there? You know there’s a problem!


By


Verification Issues

When initially downloading and logging into FreedomMortgage , I am getting an error when entering in my mobile number to pull up my account info, therefore, I cannot log into my account.


By


Not so excited

I can’t even pass the screen to except my password verification..it won’t allow me to click on continue this sick


By


App does not work

Signed in and received “No longer supported. Please download current version” which takes me back to the same 2022 version. No bueno.


By


Waste of Time

Failure after failure on the text and email verification procedures. FreedomMortgage is a complete waste of time. I’ll stick with the browser. It actually works.


By


Awesome and Really Cool App

App is awesome and its user friendly


By


Really Glitchy

The site is bad, FreedomMortgage is bad, the mortgages are bad


By


App does not respond

Horrible company can’t get to website or app to work. No one there seems to be able to help. Trash. App does not respond to let me receive verification code. For such a large company your app should work with iPhone. Very disappointed in this company who bought our mortgage.


By


Problem with app

I have 2 issues that prevent me from using FreedomMortgage - 1) I just reset my password on the browser and then when I tried using the password on FreedomMortgage , it did not recognize it even though it was correct and 2) I decided to reset my password on FreedomMortgage , got through the verification code and on the next page, I typed up my new password twice and hit continue but nothing happened. I am unable to get in and use FreedomMortgage . Please address




Is Freedom Mortgage Safe?


Yes. Freedom Mortgage is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 77,265 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Freedom Mortgage Is 20.4/100.


Is Freedom Mortgage Legit?


Yes. Freedom Mortgage is legit, but not 100% legit to us. This conclusion was arrived at by running over 77,265 Freedom Mortgage User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Freedom Mortgage Is 40.5/100..


Is Freedom Mortgage not working?


Freedom Mortgage works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



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