Five County CU Reviews
Published by Five County Credit Union on 2024-06-23🏷️ About: Five County CU is your personal financial advocate. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.
Overall Customer Experience 😎
😎👌🔥 Positive experience
44.6%
👿🤬😠 Negative experience
40.7%
🙄💅🫥 Neutral
14.6%
Summary of Customer Reviews (Takeaways): 💎
- The manager and team in the Waterville/Skowhegan office provided excellent customer service and helped with paperwork and questions.
- The reviewer recommends Five County Credit Union to friends and customers.
- The FCCU mobile app is the best financial management application the reviewer has used, with 24/7 access, easy navigation, and regular updates.
Read 10 Customer Service Reviews 👿🤬😡😠💢😤
4.8 out of 5
App and Online banking
2022-05-23
by Cooolandthegang
The previous app and way of mobile banking was significantly less confusing and more straight forward.
New app
2022-06-24
by Ace Newton
Old app was easier to use and understand
Getting used to
2022-07-25
by Johnny Longdick
Gonna take some getting used to. Not much for change.
Discontinued some nice features
2022-08-26
by KTS76
Better layout, some options for individual layout, but not sure why FCCU decided to get rid of the graphs and even a simple visual such as the total amount in an account along with the daily spending; prior, I could break down spending and could see on any day what my balance was at which helped me track budgeting on a monthly or biweekly paycheck basis—it was easy to see patterns and adjust. I thought with the nicer looking app that they’d expand on the graphs, but instead, they are gone. Better than nothing, but it’s 2021!
Good start but needs work.
2022-09-27
by Creative Educator
I enjoy the ease of use and convenience but disappointed with information displayed in transactions. Only shows a transaction number a few following text characters and … This is why I refuse to go paperless. FiveCountyCU falls short of providing the same information. You have to call to get the details on the transaction.
Waterville Maine Office
2022-10-28
by Chevyman2023
I’ve gotta say I’ve never had to deal wit car loans and credit cards before so there for I had no idea what I was doin but the manager in the Waterville/ skowhegan office was absolutely amazing and helped me thru everything from paperwork to all the annoying questions I asked. So I’d personally like to thank her and her team in Waterville u ladies are off the charts when it comes to great customer service!!!
Covers all of my business banking needs
2022-11-29
by Concerned American 207
We’re new to five county but can already say we’re happy with the services they offer our industry. We recommend them to all of our friends and customers alike.
Simply the Best
2022-12-30
by Martez P.
Of all my financial management applications, FCCU mobile app is simply the best. It allows me 24/7 access. Its easy to navigate and convenient so always. Every update has always been an improvement!
Update
2023-01-31
by Waypointwayne
Despite some initial hiccups with the launch of the new update it is running well now. Shout out to Johanna at Five County at Waterville who as always is helpful and knowledgeable.
Five County Credit Union App
2023-03-04
by Melbewell
I am continually discovering how wonderful and easy to use thus new App is. Congrats to whoever put this together - We are so loving it!!!! Jim & Mel👍🤗
Is Five County CU Safe? 🤗🙏
Yes. Five County CU is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,779 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Five County CU Is 52.3/100.
Is Five County CU Legit? 💯
Yes. Five County CU is a totally legit app. This conclusion was arrived at by running over 1,779 Five County CU User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Five County CU Is 69.4/100..
Is Five County CU not working? 🚨
Five County CU works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with Five County CU? Post a Review
Features
It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.
- Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.
Secure your account with a 4-digit passcode or biometric on supported devices.
Five County CU is your personal financial advocate.
Customer Service/Support
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Five County Credit Union
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