TRACX app not working? crashes or has problems?

TRACX Status


I have a problem with TRACX

Are you having issues? Select the issue you are having below and provide feedback to TRACX.




Have a Problem with TRACX - The Event App? Report Issue




Common TRACX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TRACX app on iOS and Android devices. Solve all TRACX app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. TRACX iPhone Issues and Solutions

  2. TRACX Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SportUnity, developers of TRACX.




About this app

With this app we deliver every athlete and fan the best event experience. this app is the event community for athletes who challenge themselves during the greatest sport events around the world.  Here you get to see the athletes you want to follow, there is a countdown to the event, you get shortcuts to interesting widgets and you get updates about your favorite athlete.  During the event you can follow the live rankings and after the race you can search and compare in the official race results.  Find your next event, track your performances and go for the full event experience. Ready? Set. GO!  Here you can live follow the performance of your favourite athlete, see the race programme and find out what the route of the race looks like.  You can also find this in TRACX if the event is connected to this app.  You can see exactly where your favourite athlete is running, how many kilometres has been covered, how many kilometers to go, the expected finish time and his or her current position in the rankings.  This way the athletes and fans can have an even better event experience.  On the timeline you will be informed about the latest updates and relevant information about the event.  Create your own lifetime event profile, which can be used for all this app events.  The this app app is the new MYLAPS Sporthive event app.  With the LiveTracking feature you will not miss a thing during the event.  Do you like to run a marathon or do you prefer to participate in a cycling event?  In TRACX you can find the biggest running events, walking races, and MTB tours.  Are you ready for the next event?  In cooperation with MYLAPS TRACX has been completely updated with familiar functionalities from the Sporthive app, but completely improved and in a new style.