Contact TRACX Support
Company Name: SportUnity
About: TRACX is the new MYLAPS EventApp platform. With TRACX we deliver every athlete
and fan the best event experience.
TRACX Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SportUnity
Verified email ✔✔
E-Mail: team@tracx.events
Website: 🌍 Visit TRACX Website
Privacy Policy: https://tracx.events/en/privacypolicy
Developer: Sportunity B.V.
3 Most reported problems 😔💔
Didn’t work during Seattle Marathon (“too much traffic” - really?)
by Seattle_sascha
Silly app if it can’t scale to handle even the Seattle marathon - leaving thousands of followers unable to track or know when to pick up runners. Also, for people who just want to keep up with the status of their runners, can we not just provide a simple link that is easy to share via SMS and doesn’t require app installs (this was available in prior years and worked well - unlike this app).
Seattle Half Marathon Fail
by TheFonzZone
The only tracking that functioned was BEFORE THE RACE BEGAN. Once the race started, nothing worked. Nothing worked here in Seattle. Nothing worked remotely in other places for family members trying to track. Nobody I talked to could get it to work for any participant.
Lousy program!
by 4BoysPops
It’s impossible to use. Did not work at all. Total waste of time trying to find participants and get update during the race. If I ran the Seattle Marathon, I’d fire this company and find another for next time.
Have a Problem with TRACX - The Event App? Report Issue
Why should I report an Issue with TRACX - The Event App?
- Pulling issues faced by users like you is a good way to draw attention of TRACX - The Event App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TRACX - The Event App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TRACX - The Event App.
