TRACX - The Event App Reviews
Published by SportUnity on 2024-08-13🏷️ About: TRACX is the new MYLAPS EventApp platform. With TRACX we deliver every athlete and fan the best event experience.
Overall Customer Experience 😎
👿🤬😠 Negative experience
47.9%
🙄💅🫥 Neutral
43.4%
😎👌🔥 Positive experience
8.8%
Read 10 Customer Service Reviews 👿🤬😡😠💢😤
4.8 out of 5
Didn’t work during Seattle Marathon (“too much traffic” - really?)
2023-08-13
by Seattle_sascha
Silly app if it can’t scale to handle even the Seattle marathon - leaving thousands of followers unable to track or know when to pick up runners. Also, for people who just want to keep up with the status of their runners, can we not just provide a simple link that is easy to share via SMS and doesn’t require app installs (this was available in prior years and worked well - unlike TRACX).
Not good
2024-06-27
by Wdh_92
Cannot track other runners. Does not load information.
Horrible
2024-06-29
by AdeleTx
Will not load and if you finally get in, it crashes.
Terrible
2024-06-29
by Jj18990
Only one review as far as I can tell and it’s 1 star. I reckon all the 5 star ratings with no reviews are fake.
TRACX is terrible and I can’t figure out how to track someone - so unintuitive.
Lousy program!
2024-06-29
by 4BoysPops
It’s impossible to use. Did not work at all. Total waste of time trying to find participants and get update during the race. If I ran the Seattle Marathon, I’d fire this company and find another for next time.
Seattle Half Marathon Fail
2024-06-29
by TheFonzZone
The only tracking that functioned was BEFORE THE RACE BEGAN. Once the race started, nothing worked. Nothing worked here in Seattle. Nothing worked remotely in other places for family members trying to track. Nobody I talked to could get it to work for any participant.
Seattle Marathon fail
2024-06-29
by Xachary Atlantis
Big-time fail. My son’s first half marathon and we were thrilled we’d be able to track him on the course. TRACX never worked. It just sat there and did nothing. In Seattle of all places, a huge metro area with plenty of bandwidth. We were able to find his name on TRACX prior to the race, but once the runners took off, nothing. No tracking capability. We asked people around us, all said it didn’t work for them either. Definitely disappointed.
Relay race tracking was poor
2024-06-29
by BrianKzz
Relay race tracking was terrible
What a terrible app
2024-06-29
by 122wen
Doesn’t work. All set to track my son at a half marathon which I couldn’t attend and it failed to track any runner. Said runner had not started yet. What a total disappointment. Don’t waste your time and hopefully race organizers will select a different tracking app next year.
Didn't track
2024-09-06
by Triton Greg
Speechless
Is TRACX Safe? 🤗🙏
No. TRACX - The Event App does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 598 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for TRACX Is 15.5/100.
Is TRACX Legit? 💯
No. TRACX - The Event App does not seem legit based on our analysis. This conclusion was arrived at by running over 598 TRACX - The Event App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for TRACX Is 92/100..
Is TRACX - The Event App not working? 🚨
TRACX - The Event App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with TRACX - The Event App? Post a Review
Features
Here you get to see the athletes you want to follow, there is a countdown to the event, you get shortcuts to interesting widgets and you get updates about your favorite athlete.
During the event you can follow the live rankings and after the race you can search and compare in the official race results.
TRACX is the event community for athletes who challenge themselves during the greatest sport events around the world.
Do you like to run a marathon or do you prefer to participate in a cycling event? You can also find this in the app if the event is connected to TRACX.
With TRACX we deliver every athlete and fan the best event experience.
Are you ready for the next event? Find your next event, track your performances and go for the full event experience.
Create your own lifetime event profile, which can be used for all TRACX events.
The TRACX app is the new MYLAPS Sporthive event app.
Here you can live follow the performance of your favourite athlete, see the race programme and find out what the route of the race looks like.
This way the athletes and fans can have an even better event experience.
On the timeline you will be informed about the latest updates and relevant information about the event.
You can see exactly where your favourite athlete is running, how many kilometres has been covered, how many kilometers to go, the expected finish time and his or her current position in the rankings.
With the LiveTracking feature you will not miss a thing during the event.
Want to share your participation and achievements with others? The QR-code makes it very easy to share your results with family and friends.
