TRACX Reviews

Silly app if it can’t scale to handle even the Seattle marathon - leaving thousands of followers unable to track or know when to pick up runners. Also, for people who just want to keep up with the status of their runners, can we not just provide a simple link that is easy to share via SMS and doesn’t require app installs (this was available in prior years and worked well - unlike TRACX).

The only tracking that functioned was BEFORE THE RACE BEGAN. Once the race started, nothing worked. Nothing worked here in Seattle. Nothing worked remotely in other places for family members trying to track. Nobody I talked to could get it to work for any participant.

It’s impossible to use. Did not work at all. Total waste of time trying to find participants and get update during the race. If I ran the Seattle Marathon, I’d fire this company and find another for next time.

Only one review as far as I can tell and it’s 1 star. I reckon all the 5 star ratings with no reviews are fake.

TRACX is terrible and I can’t figure out how to track someone - so unintuitive.

Will not load and if you finally get in, it crashes.

Cannot track other runners. Does not load information.

Doesn’t work. All set to track my son at a half marathon which I couldn’t attend and it failed to track any runner. Said runner had not started yet. What a total disappointment. Don’t waste your time and hopefully race organizers will select a different tracking app next year.

Relay race tracking was terrible

Big-time fail. My son’s first half marathon and we were thrilled we’d be able to track him on the course. TRACX never worked. It just sat there and did nothing. In Seattle of all places, a huge metro area with plenty of bandwidth. We were able to find his name on TRACX prior to the race, but once the runners took off, nothing. No tracking capability. We asked people around us, all said it didn’t work for them either. Definitely disappointed.

Speechless