Translator Status

Last Updated on 2024-05-17 by Nebula SRL

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Common Translator Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Translator app on iOS and Android devices. Solve all Translator app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Translator iPhone Issues and Solutions

Translator iOS app crashes, not working, errors
Translator iOS app network issues
Translator on iOS has black/white screen

Translator Android App Issues and Solutions

Translator has errors/crashing/not working
Translator server network connectivity issues
Translator has black screen

Translator iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Translator app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Translator app crashes or not working on Iphone (iOS):

Close and restart the Translator app on iPhone
Update Translator app to the Latest Version for iOS
Uninstall and reinstall Translator iPhone app
Update your iPhone to the latest iOS version

Fix Translator on iPhone unable to connect to server/internet connection issues::

To resolve Translator network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Translator black/white screen (blank screen) on iPhone:

Follow the Translator iOS app troubleshooting guide Here →

Translator Android App Issues and Solutions

Fix Translator not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Translator app issues:

Force Stop the Translator App
1. On android, goto "Settings" » click Translator app. » click "Force Stop".

Update Translator to the latest version on PlayStore

Clear Translator App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Translator app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Translator.

Fix Translator unable to contact server/ Translator internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Translator » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Translator » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Translator on android.

Solve Translator black/white screens issue on Android:

Follow the Translator android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nebula SRL, developers of Translator.

About this app

Ideal for visibility applications where you may need help. - Quickly paste the text you need to translate, then one click copy to grab the translation. - Multiple share options, partial or full translations offered. You can also use your camera to point at text and documents and see the translation. - Dynamically change the target language, with instant translation. - Flash your translation with a popup card. Built in voice to text translation, with optional auto read back - so you can perfect your pronunciation. A quick and easy personal this app app designed for iOS 14 with support for most languages. We are always working on improving our apps, and would love any feedback or suggestions you may have.