ResortPass Reviews

ResortPass Reviews

Published by on 2024-11-11

🏷️ About: ResortPass is an online booking platform that provides access to luxurious amenities at the best hotels and resorts in over 200 cities across the US, Canada, Mexico, and the Caribbean. The app offers pool, spa, fitness, workspaces, and other amenities for easy online booking, with no overnight stay required. Users can browse thousands of incredible amenities, experiences, and spaces starting at only $25.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
49.5%

👿🤬😠 Negative experience
28.0%

🙄💅🫥 Neutral
22.5%

~ from Justuseapp.com NLP analysis of 13,003 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Affordable access to beautiful resort pools and amenities

- Seamless booking process through the app

- Excellent customer service for changes and cancellations

- Provides options for day passes and work passes

- Allows for a vacation-like experience without leaving home



Read 24 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Great Idea, Bad Cancellation Policy

2022-05-21

This is a great idea, and after using the service twice I was very satisfied until today. Unfortunately the cancellation policy is misrepresented. I reached out to cancel a reservation due to bad weather (thunderstorms all day). They were unable to cancel but offered to rebook on a day of my choosing. After selecting a new day, it was shared that the day of the week must be comparable… too bad I wasn’t able to control the weather on my vacation I guess?

Love it but not the calendar

2022-06-22

ResortPass is great with the only problem being the calendar. You will have to click on each day to see when the pass is available. I wish ResortPass would let you choose which type of pass and then showed you on the calendar when it was available. The current way is not very efficient

Exceptional experience all around

2022-07-23

I was hoping to hang out by a pool to relax in the sun during a long holiday weekend, but didn’t want to spend a fortune on booking a hotel room for one night - in walks Resort Pass. I was told about Resort Pass from a friend, and plan to use it for every “day-cation” going forward. The resorts offered on Resort Pass are beautiful and you’re able to take advantage of all the perks of staying at a resort for a fraction of the price. The booking on ResortPass was seamless and the check-in at the hotel pool made me feel like royalty. I HIGHLY recommend using resort pass app/ or website for your next daycation with friends and family. I know I’ll be!

Amazing prices for special experiences

2022-08-24

Definitely are my partner and I enjoying this app. For sometimes as little as $10 a pool chair we have had great afternoons in beautiful resorts we would not otherwise visit. We are hoping for more daycation options in the SF Bay Area soon, and are excited about the future possibilities with this app. It really opens up affordable options for weekend or midweek mini-getaways or even just to make for a beautifully different work environment for the day.

Love the Resort Pass App

2022-09-25

My husband travels for work throughout the year. As an educator, I have most of the summer off and can travel with him. Obviously his company does not provide accommodations at resorts so it is perfect for me to get to spend the day relaxing and enjoying lots of amenities while he’s working!

Perfect

2022-10-26

ResortPass is a great idea executed perfectly. You can enjoy amenities of great hotels without paying the full price of a stay. It’s great if, for example, you just need to use the gym or pool. ResortPass makes it easy to reserve, the interface is easy to use and well designed. Highly recommended.

What an experience!!

2022-11-27

I’ve done a few resort passes and they never disappoint! Great way to spend day at the pool without having to stay at the resort. We all need some self care and quality time with eachother these days and this is the way to do it! Highly recommend.

Real value

2022-12-28

I started using Resort Pass last year. I find ResortPass easy to use. The service provides significant savings and allows us to enjoy the resorts we love both local and away. I’ve told several of our friends about ResortPass and they are now using it too!!

Sweet Daycation

2023-01-29

What a great idea and ResortPass is a simple way to access it all. I have been using Resort Pass for a while. The introduction of their App makes it super easy to book anytime, especially on the go. Hats off to you guys. Look forward to additional new added Hotels to choose from as well

Amazing

2023-03-02

I have been using this app for 2 years now and it’s the best creation of all time. To be able to have a day where family can get together and swim at beautiful resorts is a genius idea. I’ve enjoyed my summer during the pandemic so much because of this app. I hope that ResortPass sticks around forever

Much needed pool day!

2023-03-31

This was a great way to beat the heat and mix it up. Big pool, lots of entrances and space to lounge out without being on top of someone. Great service and clean! I will def be back to this hotel pool. The check in and out process was really smooth as well. Can’t wait to get a group together to book a cabana some time!

Very happy I found this

2023-05-02

ResortPass itself is super easy to use. Once we got to the hotel checking in was also quick and easy. And bonus getting a discount on our drinks! Spent less than $100 total for the day and it felt like a total luxury vacation. Highly recommend.

Must have

2023-06-02

ResortPass is a dream come true. Living in Los Angeles, the best thing about it is the weather. And come summer, it is beyond heartbreaking if one is denied a poolside experience. The selection of hotels is top-notch and the process seamless. Thank you so much to the team for making this possible! Please keep up the good work and ResortPass is highly recommended.

Fantastic App

2023-07-04

I just wanted to swim. I don’t have a pool. There are so many hotels here in SoCal and I’m ready to swim in all of them. ResortPass gives you hotel amenities without the cost of an overnight stay. Day pass is for access to pools. Work pass is for renting a room from 8am to 5pm if you need a place to work, WiFi, and pool. Very cool app that gives me more opportunities to enjoy my area.

This was the best day ever!

2023-08-04

We all really felt like we were on vacation....and we were only a few miles from home! Service and amenities were vacation style. Fabulous!

Each of us kept saying “I don’t remember taking a plane to be on this wonderful vacation!”

Thank you this app for letting us enjoy a perfect resort day without having to pack and fly to “getaway”! Will definitely do it again.

Saved the Day!

2023-09-05

We will be traveling on a red eye flight this winter, and not able to check into our resort until late afternoon. ResortPass allowed me to book a day room for my family (use of pool included) for a great rate! Easy to use. When I accidentally booked the wrong date, I was able to email to ask for a change, which was done almost immediately…

Hilton Universal City

2023-10-07

I was hesitant to use ResortPass but saw good reviews so I dove in and glad I did. ResortPass worked perfectly and there were no glitches at all. We had the best time today on our daycation! We went for the day with my daughter and her two kids. There was so much laughter and squeals from them at the pool. Money well spent. They adored it. Staff were so very nice. I think it was a good idea to go on a Tuesday. No crowd at all. Thank you!

Excellent customer service!

2023-11-07

Had the best experience working with their customer service to cancel a pass for a family member and change our passes for another date. I emailed and received confirmation that both my requests were completed in less than 10 minutes! Couldn’t be happier to use ResortPass and can’t wait to tell my friends and family members!

This app and website is amazing

2023-12-09

It is so nice to be able to treat your self to a lovely pool experience through ResortPass. I have found resorts I know plan on traveling to just to stay at for a little get away. It is amazing to be able to travel and search up cities for amazing amenities like pool, spa, gym. I think the day passes and cabana passes are very reasonably priced. I have used ResortPass more than once now and love and highly recommend it.

Rest, Relax, ResortPass

2024-01-09

Fun fact, Arizona is hotter than the dickens and most of us don’t have pools. No worries, this app totes has my back! With several affordable resort and hotel day passes to choose from, me and my crew are chillin by the pool in our very own cabana before you can say “but it’s a dry heat!” The this app app is super easy to use, lets me quickly make purchases with Apple Pay and helps me track upcoming resort visits. Get yourself some cool points and download ResortPass today, it’ll make you famous…with yr friends!

Obsessed

2024-12-22

Obsessed with this app! I’ve used it so many times and have had great experiences every time. The best thing ever!!

Easy daycations!

2024-12-22

Such an easy way to find daycations at local hotels! Highly recommend!

Great App

2024-12-22

I love ResortPass ! It is easy to use, and I love the great deals I get. I will certainly recommend it!

Totally Awesome!

2024-12-22

Love a pool day, makes it easy



Is ResortPass Safe? 🤗🙏


Yes. ResortPass is very safe to use. This is based on our NLP (Natural language processing) analysis of over 13,003 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for ResortPass Is 63.9/100.


Is ResortPass Legit? 💯


Yes. ResortPass is a totally legit app. This conclusion was arrived at by running over 13,003 ResortPass User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ResortPass Is 92.9/100..


Is ResortPass not working? 🚨


ResortPass works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with ResortPass? Post a Review




Features

- Access to luxurious amenities at the best hotels and resorts in over 200 cities across the US, Canada, Mexico, and the Caribbean

- Pool, spa, fitness, workspaces, and other amenities available for easy online booking

- No overnight stay required

- Browse thousands of incredible amenities, experiences, and spaces starting at only $25

- Featured in the New York Times, Conde Nast Traveler, Good Morning America, LA Times, Forbes, USA Today

- Spend a day poolside with friends at a local hotel in your city

- Enjoy trendy rooftop pools, luxury cabanas, and food and drink service for a perfect vacation day

- Splash, swim, and play at family-friendly resorts nearby with thrilling water slides, lazy rivers, and fun activities the kids will love

- Escape for a spa day and indulge in wellness amenities such as the sauna, steam room, hot tub, fitness center, yoga, and more

- Work in a private setting or meet with your team at spacious hotel workspaces with essential amenities and premium service at your fingertips

- The first online booking platform for day passes to hotels, resorts, and water parks near you

- Pricing up to 75% less than overnight room rates

- Search by date and geo-location on a map for real-time availability

- Instant booking at the click of a button and immediate confirmation

- Easy check-in at the hotel with your reservation ID

- Receive the full hospitality treatment and personal service as a guest of the hotel

- Concierge team available to assist with any questions.

  Customer Service/Support
Developer:
ResortPass, Inc.

Contact e-Mail: