Contact ResortPass Support
Company Name: ResortPass, Inc.
About: Get access to luxurious amenities at the best hotels and resorts near you for a
local “daycation” or on your next trip. ResortPass partners with the
world’s top hotels and resorts in over 200 cities across the US, Canada,
Mexico, and the Caribbean offering their pool, spa, fitness, workspaces, and
amenities for easy online booking; no overnight stay required.
ResortPass Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit ResortPass Website
Privacy Policy: https://www.resortpass.com/privacy-policy
Developer: ResortPass
Can I trust ResortPass app?
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7 Most reported problems 😔💔
I am with guest services at The Mills House Hotel. There's a guest with an upcoming stay, and she's been trying to book a cabana. She stated that the submission button does not work. How should I further assist her?
I needed to cancel and reschedule my reservation. Instead of being able to just use my reservation number, I had to log in. But my login didn't work and my new password kept expiring. I emailed them and they sent me a link. I used it and that new password didn't work either. There's no option for a live chat or a phone call to speak with a human. Very frustrating!!!
ID47793036 Catherine Zaleski I booked day pass for July 5, but the web site kept deferring to Jul 1. Please cancel my reservation for Jul 1 since I'm unable to do online.
I need someone to call me ASAP please. No more virtual assistance.
Great Idea, Bad Cancellation Policy
by JKJustKidding23
This is a great idea, and after using the service twice I was very satisfied until today. Unfortunately the cancellation policy is misrepresented. I reached out to cancel a reservation due to bad weather (thunderstorms all day). They were unable to cancel but offered to rebook on a day of my choosing. After selecting a new day, it was shared that the day of the week must be comparable… too bad I wasn’t able to control the weather on my vacation I guess?
Love it but not the calendar
by Doskel
This app is great with the only problem being the calendar. You will have to click on each day to see when the pass is available. I wish the app would let you choose which type of pass and then showed you on the calendar when it was available. The current way is not very efficient
Exceptional experience all around
by BlakeBendBB
I was hoping to hang out by a pool to relax in the sun during a long holiday weekend, but didn’t want to spend a fortune on booking a hotel room for one night - in walks Resort Pass. I was told about Resort Pass from a friend, and plan to use it for every “day-cation” going forward. The resorts offered on Resort Pass are beautiful and you’re able to take advantage of all the perks of staying at a resort for a fraction of the price. The booking on the app was seamless and the check-in at the hotel pool made me feel like royalty. I HIGHLY recommend using resort pass app/ or website for your next daycation with friends and family. I know I’ll be!
Have a Problem with ResortPass? Report Issue
Why should I report an Issue with ResortPass?
- Pulling issues faced by users like you is a good way to draw attention of ResortPass to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ResortPass customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ResortPass.
