Vidanta Resorts Reviews

Vidanta Resorts Reviews

Published by on 2024-04-26

🏷️ About: The Vidanta Resort App is a free mobile application available in English and Spanish for Vidanta Nuevo Vallarta, Vidanta Riviera Maya, Vidanta Acapulco, and Vidanta Puerto Peñasco. The app helps guests to navigate the resort, find activities, entertainment, golf, spa, and restaurants, and receive personalized messages and promotions based on their interests. The app also provides weather updates, transportation maps, and complete listings of everything that's going on and the best activities of the day.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
45.1%

👿🤬😠 Negative experience
31.8%

😎👌🔥 Positive experience
23.1%

~ from Justuseapp.com NLP analysis of 97 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- GPS function helps with navigation around the resort

- Provides information on restaurant times and activities

- Easy to navigate and use

- Has entire schedule of all activities throughout the resort

- Provides up-to-date info about the resort and upcoming events

- Beautifully designed app

- Helps make the most of the stay



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

3.2 out of 5

Change to make app more useful

2022-05-22

For visitors with reservations at the resort, it would be helpful to have that information appear in VidantaResorts . Right now, this is just provides a link to the website...pretty rudimentary.

Needs help

2022-06-23

App seems to think I’m in Acapulco when I’m actually in Riviera Maya. Pretty useless. I specified hotel in Me and still it’s clueless.

Garbage

2022-07-24

Such a shame - no intuition, very light on features and the ones it does have are useless and unintuitive.

Crashes Repeatedly

2022-08-25

Kind of worthless when it crashes before you can functionally use VidantaResorts .

Vedanta Resort App

2022-09-26

Maps are nice until they lock up at a restaurant or other site description with a dead end link and no return -stuck on one page forever! VidantaResorts is a poor creation by an amateur App developer -I killed it. No longer useful. Locked up on one page. Nice try, but... TOTAL FAIL! *using iPhone 8 plus*

Hardly ever works

2022-10-27

Freezes up or repeatedly tells me what I’m looking for is unavailable right now. Tells me to try again later. Three days of attempts to use it and now I’m done trying. Useless app, no more time spent on this

Horrible

2022-11-28

Agree with previous user. Opens super slowly, crashes over and over then freezes completely when you try to scroll. Infuriating. Use the paper maps

Meh

2022-12-29

I got molested walking to the beach club

Needs tablet view

2023-01-30

Incredibly useful and necessary. Detailed maps are hard to read on low resolution iPhone app. Needs to support larger resolutions and tablet mode.

Keeps exiting out of app

2023-03-03

I’m not sure why I only stay in VidantaResorts for about a minute and then it exits. Looks really helpful if I could just continue to navigate

I Agree With Previous Requests for Listed Price Ratings

2023-04-01

There should be a “listings of 2 Categories”, one of all the Free Events & Activities, and one of the Paid Activities ( with a charge for the activity- next to it👍)…. some resorts put $signs next to the activity… such as :
$ = low cost
$$= reasonably inexpensive
$$$= expensive
$$$$= very expensive
** that way people know what the cost is, and can make judgments depending on what budget they have👍

Aracely

2023-05-03

I stayed at Riviera Maya resort last week and downloaded VidantaResorts . VidantaResorts was great while there but my vacation is over and I have repeatedly tried to delete it but I cannot delete it, it just reappears!

Apple Watch?

2023-06-03

I cannot download VidantaResorts onto my Apple Series 5 Apple Watch. Is there a fix?

Such a big help in our stay

2023-07-05

We used VidantaResorts everyday to check events, make dinner reservations, find activities, etc. super useful. Highly recommend. Great trip and VidantaResorts really helped.

Makes accessible a gigantic resort

2023-08-05

This resort is huge! Without VidantaResorts I would be lost! It has a helpful GPS-guided map, all the restaurant locations, tips on happy hours, special events, etc. At the resort when you walk by an employee they touch their heart. VidantaResorts is an electronic extension of that spirit.

Easy to use & very useful

2023-09-06

Easy app to navigate. Has entire schedule of all the activities throughout the resort so you can plan ahead. Has information regarding all of the restaurants and connects with open table for easy restaurant reservations! Love VidantaResorts and highly recommend it for all guests

Great app for phone!

2023-10-08

VidantaResorts is fast and easy to use. Load it before you arrive so you can plan your holiday from the moment you arrive. It makes navigating the huge Riviera Maya resort much simpler. The directions and gps directed walking maps are essential for quick navigation around this huge property in a jungle setting. The pathways between the various lodging facilities and transportation network are an enjoyable maze however they do take some getting use to.

The restaurant descriptions and store hours are very helpful!

That said, the maps are low res without much detail which is ok because the buildings are marked pretty well and there is plenty of staff to direct you.

Bon Voyage...

Very useful

2023-11-08

Just spent a week in Riviera Maya and VidantaResorts was essential. It made getting around so easy, using the gps function to find the best route. It would be easy to get lost here otherwise (I saw plenty of people wandering around confused by the signs). I used it daily to look for restaurant times and activities. Do yourself a favor and download this before your stay.

WOW!!! One of the best apps!!!

2023-12-10

This is a beautifully designed app and super helpful! Provides up-to-date info about the resort and upcoming events. Map is really easy-to-use and gives directions when getting around the resort. Helps me make the most of my stay!!!

Great app for the most amazing resort.

2024-01-10

I mean this thing is amazing and you can navigate so easily anything you could want is at your fingertips. I love it. I love this resort and this makes it easy to book massage, dinner res, where to see the sunset, happy hour. Everything is here.



Is Vidanta Resorts Safe? 🤗🙏


Yes. Vidanta Resorts is very safe to use. This is based on our NLP (Natural language processing) analysis of over 97 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.2/5 . Justuseapp Safety Score for Vidanta Resorts Is 42.1/100.


Is Vidanta Resorts Legit? 💯


Yes. Vidanta Resorts is a totally legit app. This conclusion was arrived at by running over 97 Vidanta Resorts User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Vidanta Resorts Is 100/100..


Is Vidanta Resorts not working? 🚨


Vidanta Resorts works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Vidanta Resorts? Post a Review




Features

- Easy navigation within the resort

- Offers and schedules for spa and golf

- Spa reservations directly from the app (available in Nuevo Vallarta)

- Restaurant reviews, menu, schedules, and specials of the day

- Restaurant reservations (available in Nuevo Vallarta, Riviera Maya, and Acapulco)

- Booking tickets for Cirque du Soleil JOYÀ

- Tee time reservations or scheduling golf classes (available in Nuevo Vallarta)

- Resort updates and special offers throughout the stay

- Weather updates for the week of the stay

- Transportation maps to check available routes

- Complete listings of everything that's going on and the best activities of the day

- Personalized experience based on likes and interests

- Wayfinding for events with multiple locations

- Location of all the restrooms through the resort

- Ordering food for delivery to the room directly from the app (available in Nuevo Vallarta and Riviera Maya)

- View cart including the customization of each pizza separately if desired

- View item details

- Specify Tower Name at checkout

- View order history

- Onboarding prompts to provide more context for permissions due to iOS 13

- Updates to message inbox to provide more context for permissions due to iOS 13

  Customer Service/Support
Developer:
Vidanta